Klasse AIO on rotary screw up

ca.detailchick

New member
Several months ago I had a regular customers black Nisson altima with tons of scratches and washing swirls . Its about 7 years old now and Ive already corrected the paint several times with compound and roatary with no problems but warned my customer I could not keep doing that and she really needed to start taking care about how she washes it .

She was super careful in the begginning but as time went on she stopped hand washing it and went to automatic car washes that thrashed it .

Anyway she decided she would rather keep the car several more years so all she cares about is protecting it with wax and continueing her bad washing habits!:(

Ive never used Klasse on a rotary but decided to give it a try since I needed to improve the paint without taking any more paint off . Also I was pretty stressed(getting dark soon and Im mobile) for time other wise I would have just used my Flex DA.

The job came out great and I was thrilled to have saved time with the rotary . I even came back the next day to check it in bright miday sunlight to make sure I hadnt missed anything or created and buffing swirls since I had never don ethat before . It looked great in the sun and no buffing swirls and I inspected it pretty carefully.

Fast foward to last week ......and the car is filled with buffing swirls on every inch of the car! I was horrified!!!

Im not sure what I did wrong or maybe you just cant use Klassee on a ratoary, although I read you could in the application directions. But I will never do that again!

Thank God that was the only car Ive ever done that way!

Detailchickhack!:cry:
 
Did the customer call you to point out the swirls or did you find them yourself? Is it possible they tried to save a little money by having someone else do some work and it is their work you are seeing? Perhaps they wanted correction and were too embarrassed to ask you.

I feel for you though. I think back to some cars I did when I first started out and wonder if I had any that later showed my lack of experience.:inspector:
 
I bet you that someone else wiped the car down with a dirty rag. If you checked it in the sun-they dont pop up later. You did not fill anything with glaze did you? I have used PB Black hole to hide stuff until I had time to polish but that stuff washed out pretty quickly unless you seal over it.
 
Did the customer call you to point out the swirls or did you find them yourself? Is it possible they tried to save a little money by having someone else do some work and it is their work you are seeing? Perhaps they wanted correction and were too embarrassed to ask you.

I feel for you though. I think back to some cars I did when I first started out and wonder if I had any that later showed my lack of experience.:inspector:
No they didnt even notice or say anything. I found them immediately myself :redface:

They are pretty faithful customers for 9 years now I do their cars 2- 3 times a year. Its possible someone else did it but not likely. I did not ask , but I wondered too if that could be too?

Maybe I should ask them but I kind of dont want to bring it up !:cool:
 
I bet you that someone else wiped the car down with a dirty rag. If you checked it in the sun-they dont pop up later. You did not fill anything with glaze did you? I have used PB Black hole to hide stuff until I had time to polish but that stuff washed out pretty quickly unless you seal over it.

No I dont use glazes. These were def buffing swirls , not wash swirls or using dirty towels . I think Klasse has filling properties and thats why I did not see them from the start.
 
Ive never had any issues with Klasse and its been in my arsenal for YEARS

Ive used it with a rotary and have not had any issues.

If you checked it in the sun i would assume maybe someone decided to get an orbital buffer and it was dirty? Feel for ya! but dont take it to heart i doubt you did anything wrong here
 
With my experience with Klasse AIO, its a paint cleaner and not something that would cause any swirls even with a rotary IMO its not something that I would use with a rotary to start with. Something else is going on there
 
Ive never had any issues with Klasse and its been in my arsenal for YEARS

Ive used it with a rotary and have not had any issues.

If you checked it in the sun i would assume maybe someone decided to get an orbital buffer and it was dirty? Feel for ya! but dont take it to heart i doubt you did anything wrong here

Thanks ,thats what I hoped to hear!

I was hoping someone had experience with klasse on a rotary ,although I still probably wont do it again !
 
These things happen to all of us at least once. :wall

What pad and speed were you using?
I used my go to med polishing pads that I always use ( pads comes unbranded). A little more cut than megs yellow .But less than megs burgandy.

My old rotary has no speed selection .Its trigger only but I was using much less RPM than for normal correction .

Probably somewhere near what speed 6 would be on a flex DA.
 
With my experience with Klasse AIO, its a paint cleaner and not something that would cause any swirls even with a rotary IMO its not something that I would use with a rotary to start with. Something else is going on there
Yeah thats what I thought , so why this happened is a mystery to me.
I could recreate this scenerio on a junk panel if I had one and know for sure what happened . I wish I did!
 
Yeah thats what I thought , so why this happened is a mystery to me.
I could recreate this scenerio on a junk panel if I had one and know for sure what happened . I wish I did!

Carrier oils and filler in AIO products can glaze in defects. Even if it wasn't you. A full strength ISO wipe down may not remove them without several passes. It has happened to me. I quoted a job which didn't look bad. Pulled it in and something didn't look right. After several ISO wipes ah ha! See the befores of the "Scuderia polish and Protect" thread I posted.
Body shop glazes can be very deceiving.
We all live and learn......still. Don't take it to heart but learn from it.:)
 
Carrier oils and filler in AIO products can glaze in defects. Even if it wasn't you. A full strength ISO wipe down may not remove them without several passes. It has happened to me. I quoted a job which didn't look bad. Pulled it in and something didn't look right. After several ISO wipes ah ha! See the befores of the "Scuderia polish and Protect" thread I posted.
Body shop glazes can be very deceiving.
We all live and learn......still. Don't take it to heart but learn from it.:)

Very true. Some products have VERY strong (as Jason Rose from Meguiar's describes them "ultra durable") filling agents. You may have uncovered somebodies mess.

Alternatively I have had experiences were some chemical glazes left hologram trails that looked very much like buffer swirls but were actually patches of product that had cured unevenly in the pattern in which they were applied. Similar to wax shadows. One example was on an old red Ferrari: We polished on an acrylic glaze by rotary and it looked like we had put buffer swirls in the paint, however they wiped away with alcohol on a test spot. The product simply didn't work well on that paint with those environmental conditions via rotary. They weren't faint scratches but uneven product. Once we determined that was the cause we applied the acrylic glaze with a DA over the whole car and the agitation with the fresh product fixed the problem.

Also there is a slew of reasons for mysterious defect return, from filling to chemical and mechanical paint swelling.
 
Im pretty sure Im the only one who has worked on this car Todd but I may contact the owner and ask if she had some one else detail it recently.

This isnt the car but they looked a lot like this picture....
http://www.autogeekonline.net/gallery/data/742/69ss4.jpg

:yikes:
I would have taken a pic but I wanted to destroy the evidence as soon as possible!

Thanks everyone for all your support and input and not putting me in the hall of shame:bigups
 
I would agree with others that it could be excess product (KAIO can leave some really tough residue if it's applied too heavily), except you checked it the next day, and I really think it would have been apparent at that time.

Since you said "fast forward several months" it surely seems like another detailer was involved...perhaps she had some body work and they swirled the new paint so bad they went over the rest of the car to make it match...
 
I just emailed the owner and asked if someone else detailed her car and heres what she said
"Not in the shop. I would only use you. U r the best. Maybe I went to the car wash once and got the special?? Once wen it was so dirty "


Hmmm.... so maybe it wasnt me after all . I hope this explains it . I told her never to get that "special" again LOL :D
 
A shame there, never had any problems with any of the Twins in over 30 years now. It could have been like some folks had mention that those super duty fillers from the past have started to come off and your seeing them now. I would go over it one time with something else ( Meg's 205 & Hydro Tech pads or the DA MF System )) and see if you can do some save on the paint before layering any type of sealant on it. Remember I'm a call away..............
 
DC,

I want to commend you on reaching out to your customer. I find that this type of diligence only raises the level of respect that they have for you. I experience this in my detailing position as well as my 8-5. A simple email/phone call/thank you card to show that you actually CARE about them is something that any consumer enjoys.

VCC-Kyle
 
A shame there, never had any problems with any of the Twins in over 30 years now. It could have been like some folks had mention that those super duty fillers from the past have started to come off and your seeing them now. I would go over it one time with something else ( Meg's 205 & Hydro Tech pads or the DA MF System )) and see if you can do some save on the paint before layering any type of sealant on it. Remember I'm a call away..............
Thanks Angelo

I already polished iit out with poliseal over the weekend and seemed to clean up the swirling nicely. Im trying to avoid using anymore polishing or compounding on this car unless I absolutely have to . Ive pretty much taken it to the limit so far already with proably half a dozen corrections with 3M compound over the years .

Ill give you a call next time Im in trouble !:) Thanks
 
DC,

I want to commend you on reaching out to your customer. I find that this type of diligence only raises the level of respect that they have for you. I experience this in my detailing position as well as my 8-5. A simple email/phone call/thank you card to show that you actually CARE about them is something that any consumer enjoys.

VCC-Kyle

Well Thanks Kyle!

It wasnt the easiest thing to do LOL but I am glad I did it. I really didnt want to though! :D
 
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