Here's a discussion that some of us have been having..
What IS a professional Detailer?
Here is a write-up by Gary G.
What is a Professional Detailer?
by Gary Giffin
A professional detailer is an individual or business who performs detailing services and is licensed to be in business, properly insured, and in compliance with all applicable federal, state, and local laws and regulations.
Professional detailers are educated about paint finishes, automotive upholstery, and the other components that make up a vehicle. They understand what causes these materials to deteriorate over time, and what to do about it. They understand the chemistry and science behind the detailing processes they perform.
Professional detailers operate their business in an ethical manner, maintain a clean and properly signed facility or mobile rig, keep regular business hours, practice proper phone etiquette, and treat customers, vendors and others with respect.
What is professional Detailing?
Professional detailing is customized cleaning and restoration service designed to produce a meticulously clean vehicle with a brilliant shine and immaculate interior; free from stains, odors, residue, dirt, or contamination of any kind.
Professional detailing is not to be confused with a car wash, wash and wax, or express detailing. While those services serve their purposes in the market place, professional detailing is a much more meticulous, thorough, and customized service.
Professional detailing services are not “one size fits all�. They begin with an inspection of the vehicle to determine the best course of action to bring the vehicle as close to perfection as possible. No two vehicles are the same or require the same exact detailing process. Professional Detailers customize their services to each individual vehicle based on the condition and individual needs of the vehicle.
Exterior Detailing
Detailing the exterior of a vehicle is much more involved than simply washing or waxing. The goal is to bring out the maximum shine and luster of the paint finish, remove or minimize light surface scratches and imperfections without hiding them, apply a protective coating of wax or paint sealant, and meticulously clean, revitalize, and protect every exterior surface, including the trim, glass, wheels, and tires.
Paint Correction
Upon inspection of a vehicle’s paint finish, any imperfections or contamination that detracts from the appearance of the vehicle must be corrected (if possible) for the vehicle to be considered “detailed�. This may include but it not limited to the removal of oxidation, scratches, swirl marks, tree sap, tar, overspray, water spots, acid rain etching, etc.
A professional detailer will diagnose those conditions and create a safe, effective, customized process to correct (not hide) the conditions and bring out the natural beauty of the vehicle.
Swirl Marks
A professional detailer understands the difference between hiding swirl marks (covering them with a wax or glaze) and removing them using a swirl remover product. Professional detailers never hide swirls. Instead, they are completely and permanently removed using a swirl mark remover/polish product.
Interior Detailing
A properly detailed interior should be meticulously clean and free from all dirt, stains, and odors. This includes both in the readily visible areas as well as the out-of-sight places like under the seats, in the cracks and crevices, inside compartments, etc.
Carpet Shampooing
When carpet and upholstery is shampooed, it must be done in a way that removes the soiling completely without leaving soap residue in the carpets. This involves the use of a professional hot water extraction machine or vapor steamer. A wet/dry vacuum is not sufficient.
Interior Stains
A professional detailer will diagnose stains and use professional stain removal chemicals and procedures to remove stains whenever possible. This is a technical and scientific process, not a trial and error. Professional detailers must have extensive knowledge of stain removal chemicals, how they work, and how to use them properly.
Interior Odors
A professionally detailed vehicle should have all foul odors completely removed, not masked with air fresheners or other masking agents. Proper odor removal starts with complete removal of the source of the odor followed by an appropriate odor neutralizing treatment. This may include chemical treatment, chemical fogging, ozone, or other methods.
(c) 2007 Gary Giffin