harleysuperduty
New member
I have a 2003 Mercedes. I thought that the dealer would know how to care for cars since they are high end. The first few times I had my car in for minor things or oil changes (free), they washed it and left massive scratching, swirling, and webbing. We are currently negotiating the compensation I will receive for this. My car is black, and with as many black cars as they sell, you'd think they would get a clue. The Service Manager said no one can wash cars without leaving swirls. I tried to educate him, but they don't want to invest the time or money to do it right, or even closer to right. I started to take a look at the new cars on the lot and several look like they had a brillo pad taken to them.
I bought a 2006 Ford F-250 Harley-Davidson Crew Cab diesel also in black. When I went to get it the dealer had just washed it and was wiping it down with paper towels from the rest room. So I had it buffed, and the guy (detail guy from another dealership who is supposed to be the "best") used a rotary and left lots of swirls. I've just bought a PC to take care of it myself. I'm in the process of educating myself (and being educated by lots of you) before I start so I don't screw anything up. I'll do my wife's car first since it is in sad shape and can't be hurt too badly.
I bought a 2006 Ford F-250 Harley-Davidson Crew Cab diesel also in black. When I went to get it the dealer had just washed it and was wiping it down with paper towels from the rest room. So I had it buffed, and the guy (detail guy from another dealership who is supposed to be the "best") used a rotary and left lots of swirls. I've just bought a PC to take care of it myself. I'm in the process of educating myself (and being educated by lots of you) before I start so I don't screw anything up. I'll do my wife's car first since it is in sad shape and can't be hurt too badly.