Jean-Claude
Keeper of the beautiful
Wow...unbelievable.
That may be beyond small claims court kind repair prices.
That may be beyond small claims court kind repair prices.
Car detail nightmare, need help, pics inside
- Thread starter ulenie
- Start date
Jean-Claude
Keeper of the beautiful
ulenie said:
Ok good, you should be fine. Some states only allow for 2k.
imported_DetailDan
New member
Thats the worst hack job I've ever seen. The car will most likely have to go to a body shop for paint, THEN a competent detailer to remove the holograms and buffer marks. For the detail alone you're looking at about $1,000. Good luck and keep us updated!
I would find a few high end detailers first, ask them what body shops they recommend. Then once paint is done, take it back to the detailer.
I would find a few high end detailers first, ask them what body shops they recommend. Then once paint is done, take it back to the detailer.
Balthazarr
New member
Bence said:
That is one hell of a mess.
I sent response to yesterday's PM.
No need for emailing pics or inspecting. I see plainly.
Will do my best to correct.
RaskyR1
Rasky's Auto Detailing
Wow! That is the worst hack job I've ever seen! All those areas need to be repainted where they burned through so it's definitely going to be a few grand!
Sorry to hear about this. If you need any help dealing with them let us know or direct them to this thread.
Buffer swirls and poor overall work is one thing, and it's to be expected with a budget detail, but regardless of the price you paid for the detail, damage like this should never happen!!!
Sorry to hear about this. If you need any help dealing with them let us know or direct them to this thread.
Buffer swirls and poor overall work is one thing, and it's to be expected with a budget detail, but regardless of the price you paid for the detail, damage like this should never happen!!!
WOW, What can I say that is not just a bad job it is down right abuse.
I really feel for you, nobody deserves to have there car treated in such away. This is a prime example of what happens when inexperienced people get behind a tool and a process that they have no true understanding of. The sad part is I see more and more cars driving on the roads here in much the same way.
I hope it all works out for you.
Daniel
I really feel for you, nobody deserves to have there car treated in such away. This is a prime example of what happens when inexperienced people get behind a tool and a process that they have no true understanding of. The sad part is I see more and more cars driving on the roads here in much the same way.
I hope it all works out for you.
Daniel
imported_Bence
New member
ulenie, if Balthazarr is generous to try to save the car, you can try touching it up with an airbrush. That *may* save the vehicle, but don't expect invisible repair. If you target this, you may end up with a better quality than expected. I saw similar smart repairs which were acceptable from 2-3 meters...
Okay guys, just came back from meeting with the manager and the guy responsible for causing all this damage at a body shop they chose. They were behind me driving in and immediately admitted to the buffer swirls. They claim it's easily fixable. I told them I do not trust them to touch my car anymore. Showed them all the paint that's been buffed off while a guy from the shop observed. The guy from the shop gasped as I was showing him the scratches. They want to fix the buffer swirls themselves and let the shop do cheap paint repairs. I told them I will be taking the car to other body shops to get an estimate and will let them know. I plan on visiting a few shops tomorrow and getting estimates. There will be no easy fixes here and will take them to court if they flake.
RaskyR1
Rasky's Auto Detailing
ulenie said:
Good. Your car should be returned to the condition it was prior to them wrecking, not some cheap fix that will look like ***! ...and I absolutely would not let them touch it or bring it to a shop of their choice.
Any idea if they have insurance?
C. Charles Hahn
CCH Auto Appearance, LLC
RaskyR1 said:
:werd: 100% agreed -- there's no way that a "cheap fix" is going to make the vehicle look the way it was before. They need to pay for repairs done by the shop of YOUR choosing; one that will give you the quality of work you feel comfortable with.
Dr. Woo
New member
When I saw the photos I gasped so loud my wife came into the room to see if something terrible had happened.
Something terrible DID happen, but not like she had thought.
Something terrible DID happen, but not like she had thought.
CEE DOG
New member
Man, I feel really bad for you. 
. That is the worst mess I've ever seen. Good job getting on it. Follow through and get it straight with them. They must take responsibility for their actions.
. That is the worst mess I've ever seen. Good job getting on it. Follow through and get it straight with them. They must take responsibility for their actions.RaskyR1 said:
Actually, a properly done budget detail will make most cars look a lot better. That is of course, assuming the detailer is using a DA and doing a single polishing step and quality products. I would agree that it is highly unlikely it will turn out well if someone attempts to do a cheap 2 step rotary job and finish as quickly as possible.
Can I ask what the managers reaction was to you telling them you don't want them to touch the car again?
I'm going to play a little devils advocate here so don't hate me. (keep in mind I don't know the full story)
If I was the manager/owner of the business that sent the guy out that did this damage, I would be shocked that one of my employees could do this in the first place even if it was for a wash and gloss job.
(again not knowing the guy or his moral thinking.) However I would want to personally fix the damage at my cost and I would make sure the job was done 100% and do what ever it takes to make right by the customer.
Although there is already a very sour taste in your mouth I would not necessarily stop them from fixing the damage, however I would get in writing that if they do fix it damage it will be guaranteed to be done correctly and to the right standard or they will pay in full for it to be fixed again else ware.
I know this may rub some people the wrong way, but maybe they can redeem themselves in the long run.
Daniel
I'm going to play a little devils advocate here so don't hate me. (keep in mind I don't know the full story)
If I was the manager/owner of the business that sent the guy out that did this damage, I would be shocked that one of my employees could do this in the first place even if it was for a wash and gloss job.
(again not knowing the guy or his moral thinking.) However I would want to personally fix the damage at my cost and I would make sure the job was done 100% and do what ever it takes to make right by the customer.
Although there is already a very sour taste in your mouth I would not necessarily stop them from fixing the damage, however I would get in writing that if they do fix it damage it will be guaranteed to be done correctly and to the right standard or they will pay in full for it to be fixed again else ware.
I know this may rub some people the wrong way, but maybe they can redeem themselves in the long run.
Daniel
RaskyR1
Rasky's Auto Detailing
Woody Wax said:
Nothing wrong with giving your opinion.
I think you may have missed his last post though, specifically this part
Body work is much like detailing work and "cheap" does not belong in the same sentence. The car needs to be fixed correctly, at whatever the cost may be. Given how bad the car was damaged I would not trust any body shop recommendation coming from them, as they likely have the same/similar standards.
RaskyR1
Rasky's Auto Detailing
Scottwax said:
True, I should have worded it differently, but I think you knew what I was trying to get at.
mikenap
New member
RaskyR1 said:Nothing wrong with giving your opinion.
I think you may have missed his last post though, specifically this part
Body work is much like detailing work and "cheap" does not belong in the same sentence. The car needs to be fixed correctly, at whatever the cost may be. Given how bad the car was damaged I would not trust any body shop recommendation coming from them, as they likely have the same/similar standards.
Chad makes a great point here, and I'd like to add one thing...
I find it very unlikely that if this is a shop with a manager and multiple employees that NO ONE else at the shop noticed these issues before it left their care. Either these guys are working with no supervision or final inspection, or they do this on the regular and rarely get called on it. As bad as it is, there's no chance someone didn't notice it on delivery, even if it was heavily glazed. I think they just see it as part of their routine, and I would in no way give them the opportunity to run wild on my paint a second time. :mad2: