toyotaguy said:well, at least you will be busy from here on out!
That's for sure!! Feel free to come to Boston if you ever get bored!

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toyotaguy said:well, at least you will be busy from here on out!
RickRack said:That's for sure!! Feel free to come to Boston if you ever get bored!![]()
Hystoryan said:And it only took two months, Ryan! Pays to be persistent (and right).
Word to the wise: everything changed when I went "corporate," writing not one but two letters to the company. Then I heard from the General Manager, and it was all done.
RickRack said:Well, I'm very glad everything worked out in the end. I don't understand why it was such a hassle to get reimbursed, but at least they did the right thing in the end.
It was a pleasure meeting you and I hope nothing like this happens again to the car. I'm just glad we were able to fix it! :clap: We're working on a new Jet Black 750Li BMW from the same dealer as we speak :nervous2:. Wish us luck!!![]()
Hystoryan said:I understand (why it was such a hassle getting reimbursed) -- if you want to get good treatment, you have to go to the right person. I learned my lesson. Meanwhile, I hope you post the before-and-after of that 7-series. And, yes, good luck with it.
carmine1149 said:Hi, Rick. I sell Acura's in Long Island and just bought a new TL with Tech package in Crystal Black with black interior. There was an issue with that protective plastic coating that comes from the factory. It left a distinct line on the edges of the hood after the film was removed, and also on the roof and trunk, along with small areas on the sides. After having my store send the car out to their detail shop, the paint on my car looks practically ruined. They claimed the glue residue is no longer a problem after they liberally wiped my new car down with lacquer thinner. I could swear I saw the devil as I prayed to God to keep me from choking the life out of this man. Having 28 years of auto body experience behind me, I decided to take the job on myself. I was always considered pretty good with a wheel and my work seemed to come out about 90 to 95% by my own standards. That little extra detail has always eluded me concerning wax swirls in the sunlight. So I figured, let me google "how to get swirl marks out of a black car", and it brought me to this site, which I quickly joined. Your blow-by-blow details had me wondering why I never saw some of the things you mentioned, such as hydro-planing over silicone. It all seems so clear now. This is my first post and I consider myself extremely lucky to find someone of your ability right off the bat. You are indeed the Zen Master of auto detailing and after seeing some of your other work, you consistently score a 100% on the "sick" meter. I am humbled by your ability and talent, and hopefully I can do my car over and get that extra 5 - 10% that has thus far been escaping me. Thank you for all the advice and step by step procedure that you've taken the time to document along with accompanying photos. I know it must cut deeply into your time. I can't wait 'til my chemicals and PC arrive. I already have a Dewalt rotary. Keeping my fingers crossed, and thanks again...Carmine
carmine1149 said:Hi, Rick. I sell Acura's in Long Island and just bought a new TL with Tech package in Crystal Black with black interior. There was an issue with that protective plastic coating that comes from the factory. It left a distinct line on the edges of the hood after the film was removed, and also on the roof and trunk, along with small areas on the sides. After having my store send the car out to their detail shop, the paint on my car looks practically ruined. They claimed the glue residue is no longer a problem after they liberally wiped my new car down with lacquer thinner. I could swear I saw the devil as I prayed to God to keep me from choking the life out of this man. Having 28 years of auto body experience behind me, I decided to take the job on myself. I was always considered pretty good with a wheel and my work seemed to come out about 90 to 95% by my own standards. That little extra detail has always eluded me concerning wax swirls in the sunlight. So I figured, let me google "how to get swirl marks out of a black car", and it brought me to this site, which I quickly joined. Your blow-by-blow details had me wondering why I never saw some of the things you mentioned, such as hydro-planing over silicone. It all seems so clear now. This is my first post and I consider myself extremely lucky to find someone of your ability right off the bat. You are indeed the Zen Master of auto detailing and after seeing some of your other work, you consistently score a 100% on the "sick" meter. I am humbled by your ability and talent, and hopefully I can do my car over and get that extra 5 - 10% that has thus far been escaping me. Thank you for all the advice and step by step procedure that you've taken the time to document along with accompanying photos. I know it must cut deeply into your time. I can't wait 'til my chemicals and PC arrive. I already have a Dewalt rotary. Keeping my fingers crossed, and thanks again...Carmine