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Hope you get well soon. As beamerstrumpet said 3D/HD does host free learning days. Not sure when your store might have one but you can always ask them or come up north to either Fontana or the big one in Santa Clarita. I haven't been to any though so I can't comment on how they are. Sounds like you are doing alright so far though and I don't remember if I said it earlier but welcome to Autopia!
How are you using HD Polish? Polisher, speed,product usage, pad priming, etc...
I find that not doing the Kevin Brown Method works better with HD Polish, just 4-5 drops initially then 2-3 after that for each section avoids dust, usually speed 5 with Buff and Shine pads and a Griot's.
The next San Diego Seminar is actually coming up on the 16th.
Here is the flyer for it if anyone is interested.
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"holograms left by the 1st step" Don't understand this--are you using a rotary polisher??
Monkey - Detailing is like photography - It is always the operator, not the machine. If you do make it to the 3D meet and still have problems, just PM me and we can chat on the phone. I can teach you over the phone, just need to ask some questions.