Wow, I didn't know so many people had problems with their WW's. I have had some for 3 years and others for 1-2 years. Mine are still soft and work exceptionally well. I wash my WW's and MF's in warm/cold cycle and they are still soft. Some are softer than others but that is because of different brands. I use 2 WW's to dry a car or SUV and the vechicle is completely dry, including door jambs and wheels. I didn't like cotton towels becuase of the linting they left behind and other towels or MF's just streak water around after 2 passes. I just wish I knew which ones I have so I could order some more. There are too many out there that look the same but have different names, or sizes. I'm sure they are all by the same company in Korea but its kind of confusing with all the different names.