Turning a single call into a long term business relationship

[Scottwax]

Scott,



Please excuse the thread hijack. What are the specs of your weekly services (what service is it that you offer weekly, pricing, discounts for weekly customer's - if any, etc.), if you don't mind me asking? I have regular customer's, but I'm interested in selling weekly packages...figured I'll get some ideas from a fellow professional autopian.:xyxthumbs

I used to offer a maintenance plan where after a detail, I would come out every two weeks and wash/vac/windows/dress tires and clean anything in the interior that needed it and wax a part of the exterior. Basically over the period of 2 months, the vehicle was washed 4 times and maintained at a 'detailed' state. I still have a couple of customers on that plan, but with all my weekly wash customers who are pretty good about getting the cars waxed regularly, there really isn't a need for such a plan. I have all the regulars I can handle at the moment.



I just keep track of when each vehicle was last waxed so know when to remind my customers.