I pre pay but sometimes I pay by cash I wait in line about 10 min and tell the clerk, the white truck next to the black car and I say Thank you. I don't like calling things numbers specially having to be identified by your SSI number. I do miss the Mom & Pop stores now it’s mostly Corporate Co. where you feel like a number, what number of thread post is this )
The dummies who need to heed this sign probably won't read it anyway...
- Thread starter Scottwax
- Start date
Aurora40 said:Geez, you all are harsh. So anyone who can't decide what to eat, or who likes to take their time at the ATM should just drop dead? If you don't want to wait behind them, get there first.
They are entitled to spend the time they need to do whatever they need to do. They waited their turn to be there.
That said, it would be considerate if they let people go ahead of them if they aren't ready to do what they need to do. But they shouldn't have to rush it just because someone behind them is impatient.
The attitude that 9 out of 10 people are rude, therefore a store should be pre-emptively rude to everyone is a bit astounding also. If you treat people like that, then you are weeding out the nice people. I guess if the goal is to have a customer base completely made up of jerks, then giving people attitude right off the bat is a step in the right direction.
I can understand your stance, too. It's not like I actually say something when such actions occur, but I can't help but wonder what the hell is going on inside some peoples heads some times. You think it's inconsiderate for people to be impatient, and I think it's inconsiderate for people to hold up the line. Somtimes I just think the elevator doesn't quite go to the top floor for some people (referring to people I highlighted in my other post, not you).
And no, I never said anything about thinking they should just "drop dead." :think: It's more that I feel, in certain situations, that people take the fact that they were there first and can therefore take as long as they please, while being oblivious to their surroundings and other people waiting in line, to the extreme and that they use that as an excuse to be obnoxiously and inconsiderately slow.
Intercooled
New member
Everyone here makes sense. I own my business.(plumbing). I treat the customer like gold, They are the ones who pay me and make my living. I put up with alot of peoples crap too. (literally!!).
But there are diplomatic ways to deal with people with out being rude and cocky. Being clear and concise and letting the customer know how you do business and whats expected of both partys. With that being said, I do the best I can for them and try to perform like a true professional should. I dont stereo type people assume they are idiots.
I guess I'm in the service industry but not maybe as publicly as some have indicated on here earlier.
Some of the examples given are people just being thier selfish selves and not carring about who or whats around them.
I hate when people go to Dunkin Donuts or similar place and have large order for the drive thru. Ordering, to be made sandwiches and multiple coffee concoctions. If it not a coffee and a donut they should go inside. Mean time we are all waiting for Skippy and his list of stuff to be made!
But there are diplomatic ways to deal with people with out being rude and cocky. Being clear and concise and letting the customer know how you do business and whats expected of both partys. With that being said, I do the best I can for them and try to perform like a true professional should. I dont stereo type people assume they are idiots.
I guess I'm in the service industry but not maybe as publicly as some have indicated on here earlier.
Some of the examples given are people just being thier selfish selves and not carring about who or whats around them.
I hate when people go to Dunkin Donuts or similar place and have large order for the drive thru. Ordering, to be made sandwiches and multiple coffee concoctions. If it not a coffee and a donut they should go inside. Mean time we are all waiting for Skippy and his list of stuff to be made!
Aurora40 said:
Look at it this way. What is more incosiderate and rude than stealing other people's time? 6 people a day wasting 5 minutes each of my time can mean the difference between me getting home in time to wash my car or go to the park and skate, especially with the shorter days in winter. That is 30 minutes I can never get back.
Besides, haven't you been stuck in line behind someone on a cellphone who refuses to end their conversation and complete their transaction and wanted to smack them in the back of the head and yell "Hey, moron, hang up, pay the cashier so the rest of us can get out of here"?
The earth is becoming more populated, cluster zonings are squeezing everyone together in tight areas, not just in cities anymore.
I personally would love to have full serve gas stations back. I cannot find but 1 in a 30 min. drive of me in any direction.
I dont like the idea of me doing someone elses job and not getting payed for it, so i might be a little hesitant to care if i know what pump i am at. Fortunately the place i use knows my vehicles, so i never have to discuss it.
I personally would love to have full serve gas stations back. I cannot find but 1 in a 30 min. drive of me in any direction.
I dont like the idea of me doing someone elses job and not getting payed for it, so i might be a little hesitant to care if i know what pump i am at. Fortunately the place i use knows my vehicles, so i never have to discuss it.
imported_Aurora40
New member
Scottwax said:
Well, like I said, if you don't want to wait behind them, get there first. They waited their turn in line to get to the front.
Standing around talking on the phone is a bit different, but because someone didn't know their pump number, didn't know what they needed to fill out on the bank slip, doesn't know what they want to eat, etc... So what? If the service you are waiting for isn't worth the time, walk out and go somewhere else.
Since you mention it, though, one thing that does bother me is how you have to pick a line to get in. Why don't stores just have one line so that people get through in the order they got in line? Otherwise if you do get in line behind the guy with the bizzare transaction, you wait forever, and no one is ever courteous enough to let you into their line.
Another that bothers me is when you are in line with a bunch of people, and a new line opens up. The people at the end make a mad dash to get there first instead of letting the people in front of them go. I try to let people in front of me go, but doing so usually ends up with both me and the people in front of me getting cut out by the dashing folks at the back.
How does saying, "If you don't like it, get there first!" solve anything? How are people supposed to know that the people in front of them are going to be painstakingly slow and inconsiderate? Would it be better to rudely jump ahead of anybody and everybody you see walking up to a counter to pay somewhere, living life under the assumption that everyone is going to be a moron?
I don't have a problem with people taking their time. It'd be great, however, if they would also have the common courtesy to be aware of their surroundings and live life outside of their own little minds once in a while and realize there are other people walking this earth. My time is valuable.
I don't have a problem with people taking their time. It'd be great, however, if they would also have the common courtesy to be aware of their surroundings and live life outside of their own little minds once in a while and realize there are other people walking this earth. My time is valuable.
imported_Denzil
New member
It could be reworded to be more customer-friendly but I just don't see how people can NOT pay attention to what pump they're at. Really, it's a simple thing. Yet it may seem rude to some of you only because it may insult your intelligence but to me I am humored by it. If you don't know what pump you're at, it's just kind of a dumb/silly mistake.
Aurora40 said:
I'd get there first but that whole ESP thing isn't working out for me. :nixweiss
I have walked out of fast food places in those situations but it isn't as easy at the bank, especially if someone pulls up behind you. When I pull up at the bank drive-thru, my deposit slip is filled out, all my checks are properly endorsed and I don't inconvience the people behind me. Why? Because I think it is rude to expect everyone else in the world to wait on me because I didn't prepare in advance.
If I go to a restaurant I am unfamiliar with, I wait towards the back and allow others to go ahead of me while I decide what to order. Again, just common courtesy and respect for other people's time. I just expect others to display a similar respect for my time.
imported_Aurora40
New member
What I'm saying is those people were waiting before you, and now it is their turn. If you don't want to wait while they take their turn, I guess you need to get there before them. When it's my turn at a counter, my goal is to get the service I waited for, not to get the hell out of the way so people behind me don't have to wait so long. If some people are slower than others about getting that service, they aren't being discourteous.
Some people are discourteous, though. And that's annoying. But read this thread and see what people are griping about. So you didn't know your pump number when you went in the store, or you thought you wanted to order a burger but changed your mind at the last second. It happens.
Some people are discourteous, though. And that's annoying. But read this thread and see what people are griping about. So you didn't know your pump number when you went in the store, or you thought you wanted to order a burger but changed your mind at the last second. It happens.
Scottwax said:
RIGHT ON SCOTT! Drive me nuts...folks wait in a fast food line for several minutes and then, when they are at the counter, THEN they look at the board and decide what to order! What the heck have you been doing in line!
A little common courtesy goes a VERY long way!
I think it says something that this many people get irritated about the little things in life so much. Sure, it's annoying, but think of all the things going on in the world that matter. Who cares about waiting 2 minutes longer, or not knowing your pump number. How many pumps are there. "I'm in the red truck" or whatever needs to be said. If the clerk can't look out the window and surmise what pump you are at by looking at your vehicle then he probably needs a new job. We're not splitting the atom here. I sometimes worry about the little things and then I think to myself who cares. I have a son that has been in the hospital for the first 7 months of his life. That's the kind of stuff I'm sweating these days. Not if someone takes 5 seconds longer to decide if they want cheese or not.
In a way it is rude and it is not. I guess some of you did not look at ti this way, but there are plenty of customers that will come in, drop the money with a single word and walk out... It as if they expect you to know oh he drives the 92 Buick...
I worked at a gas station back during college and had to deal with people who did that, it was ok if you did not know your pump #, as long as you could name and show your car.
But there were often people who would come in leave the money and walk out... There were also the ones who would hand it and not say a single word... I would be like this...
Me: Hey how are you doing sir?
Sir: *ignores me, takes out $10 and puts it down*
Me: What can I get you sir?
Sir: *at this point some of them would be annoyed that I did not know what they want, **** its a gas station we carry things from cigarettes to food and what not* Gas
I did however then tend to have a field day with people like this...
It would go like this.
Me: Hey how are you doing sir?
Sir: *Takes out $$$ and puts it down*
Me: What can I get you sir?
Sir : *walking away*
Me: Oh thanks for the $10, I can now go grab some lunch! :lol
Otherwise I would just put thier $$$ on the side and wait till they wave me 10 times thier pump did not work and I would then make them come inside and then ring them up for the amount they left.
Oh yea another issue was often these "walkouters"(as I liked to call them), would say hey you only gave me $10 of gas, I gave you $20 etc etc... Claiming to have given more... I always kept thier $ to the side when they did that, so I could show what they had left... Some did argue and swear, but lifting the phone always made them leave
I worked at a gas station back during college and had to deal with people who did that, it was ok if you did not know your pump #, as long as you could name and show your car.
But there were often people who would come in leave the money and walk out... There were also the ones who would hand it and not say a single word... I would be like this...
Me: Hey how are you doing sir?
Sir: *ignores me, takes out $10 and puts it down*
Me: What can I get you sir?
Sir: *at this point some of them would be annoyed that I did not know what they want, **** its a gas station we carry things from cigarettes to food and what not* Gas
I did however then tend to have a field day with people like this...
It would go like this.
Me: Hey how are you doing sir?
Sir: *Takes out $$$ and puts it down*
Me: What can I get you sir?
Sir : *walking away*
Me: Oh thanks for the $10, I can now go grab some lunch! :lol
Otherwise I would just put thier $$$ on the side and wait till they wave me 10 times thier pump did not work and I would then make them come inside and then ring them up for the amount they left.
Oh yea another issue was often these "walkouters"(as I liked to call them), would say hey you only gave me $10 of gas, I gave you $20 etc etc... Claiming to have given more... I always kept thier $ to the side when they did that, so I could show what they had left... Some did argue and swear, but lifting the phone always made them leave
percynjpn said:
It still frustrates the heck out of me when people don't consider what's going on around them and who they may be holding up. A little common courtesy goes a long way. But Tasty had a point. When you have big problems...what's another two minutes or a swirl in you paint? Sometimes we all major on the minors!