safetyman2010
New member
Setec Astronomy said:Time and time again I see threads here which basically say "don't give pricing over the phone".
I guess it takes being burned by people like that to learn your leasson for a lot of people. I can't tell you how many people call me every day wanting prices and I always tell them THE PRICE STARTS AT $XXX AND GOES UP FROM THERE BASED ON CONDITION. Most of the time the car is fine but I would say 50% of the people who reply "well it's not that bad" have some kind of issue like pet hair, vomit, feces, spilled milk, gasoline or God knows what else and just think you won't charge them extra. ALWAYS quote a range for prices and never guarantee a price until you see the vehicle in person THE DAY OF the detail. I had a guy come in on a Friday once to book his car and get a quotation and when he brought it in on the Monday it was about twice as bad as 2 days earlier. He said he went and got it extra dirty "so he could get his money's worth". His price went up by 60%.