Sooooo Mad at Hagerstown MD. Honda!

How does fixing a window need a test drive? Are they incapable of pushing a button? :rolleyes:



I recently had some front end work (new upper and lower ball joints) installed on my F-150. I was at the firehouse and I called them to check on the progress. The service manager said the tech just got back from the test drive, and the truck had some dirt on it (they are redoing the landscaping at the dealership) and that they would wash it for me. I remninded him to look at the service order, which emphaticallty stated do not wash!



When I picked it up, it was dirty... I brought it home and gave it a wash that met my standards!
 
I remninded him to look at the service order, which emphaticallty stated do not wash!
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That's a good idea to have it put in writing.

Maybe I should have stated on my service order "do not rub with a dirty shop rag". lol:o
 
Well an update.. I talked to the dealership, it is their practice to wash your car after work is done. I had never heard of that before, the other Honda dealership I used to go to never did that. They want to see the car and said they would have their detailing guy fix it, but after I requested to take it somewhere else they said they would consider paying for it after they saw it. I may actually win one for the little guy:D
 
I have a question for you all, when and if I do have it taken to a professional and have them use a rotary and some sort of compound like 3m to remove the swirls, will my paint look hazy when I strip off their wax with dawn to re-zaino my car? I had heard that buffing out swirls leaves the car dull looking, only after waxing does it look good. When I used dawn on my car, my paint was still good looking as it a fairly new car, and I hate to make my paint look worse than it already does. What are the cons to having the swirls removed? There is always a catch:(
 
As I understand it, if buffing out swirls leaves a haze, it must be polished to bring up the shine, waxing will not do it by itself.



On the other hand, if the polish that they use has fillers, you may see some haze return after a Dawn wash.



I suppose you could ask what products they use, and find out if the polish has fillers or not.



Another way would be to tell them not to wax it after the polish, take a little misting bottle with a 50/50 mix of water and isopropyl alcohol (rubbing alcohol), spray some of the mix on a spot you know to have had swirls, wipe it off with a MF towel, and see if the swirls are visible... The IA/water mix will remove the fillers if present....
 
I'm concerned because Zaino doesn't hide the imperfections, and if it looks like crap once I strip off their polish and wax I'm afraid the Zaino will not correct the dullness.
 
I had the same issue with my Black Audi. After a business trip to Michigan in the middle of winter, I dropped off car to change oil and fix torn cv boot. When I picked it up, they had washed it and basically pulled sand from the Michigan roads all over my car. Car was scratched and swirled from front to back.



I took Anthony Orosco's advice and used the PC with a wool pad. I used 3M Fine Cut Rubbing Compound, which left a haze. Then used 3M SMR for Dark Cars with a cutting pad. Then used S100 SEC, finished with Poorboy's EX. Great results.



If you have a PC and the issue is only of the severity in your picture, if you are patient, I believe you can fix. They also offered to detail it, but if their detail guy didn't have the sense to rinse the sand off first, I was sure he would probably use some oily crap and give me a 1 or 2 week fix, that is if he didn't make the problem worse by burning thru the clear. Glad I did it myself.



Good luck.



SamIam
 
I'd love to do the work myself, but the only kind tool I have is a cheap buffer from wal-mart, which I don't trust. I really don't know how to use any high powered buffers, and I'd be afraid I'd burn through my clear coat if I tried. Now, I don't know if any of the "Pros" in my area are any better than me, but they've been doing this kind of thing for awhile. I just don't know if the haze it would cause would be fixed using Zaino polish? I've heard regular polish fixes the haze, but what about a polymer sealant like Zaino?
 
a pc should be able to clean that up for you... my girl had some bad words keyed into her hood and i removed most of them with some diamond cut, dacp, and intensive polish... just take your time work it slowly u will be able to make it look like new again... but since you dont have one try and find someone that does or just get your car detailed at a pro... if ur near long island i work for booze :D
 
if ur near long island i work for booze
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LoL, it's alright I'm sure I can find plenty of people in West Virginia that will also work for booze.;) Seriously though, how did everyone here learn to use one? I"m assuming you guys didn't just play with it on your Audis and BMWs and learn by trial and error.
 
Actually, I think many people did, after reading the threads and seeing the reviews. The PC is really save, as long as the pads are the only things touching your paint. You can run a search for "the PC damaged my paint!" and I'll bet you won't find a single post on that.



I was a n00b to the PC last year, but I use it all the time now.
 
I just washed my car:( There is no way I can cover it up, I'm def gonna have to have it buffed out. The ruthless florescent light turns my car grey now it's swirled up so bad, the pic I posted isn't even close to how bad the finish is. I'm tempted to have it re-painted...
 
Dude,



My Lexus dealer did the same with my new SC430. It went to the "Swirl mark and scratch application department" prior to taking delivery. To this day, they were to get them removed, which they did not do. From this point forward, all work performed on the car has explicit instructions on their computer that states Customer does not want car washed at anytime.



I've now learned I'm going to have to do it, so much for Lexus quailty. A shot of 3M PIII MG should correct it. I just never have time. As of now, it's coated in Zaino and just tried the new Z5 over the trunk area. Very nice, hides swirls better.



Best thing now is to remove swirls, if bad, DACP, if not so bad, 3M PIII MG if you own a PC or rotory.



SInce you use Zaino, make sure after you polish you wash the car with Dawn to strip the oils used in the polish. It will give Zaino the proper bonding environment.



If you have a PC, by all means remove them. If it's that bad, DACP it and check. If it's working, go down to the 3M PIII MG. Do not use the 3M SMR if using Zaino as the SMR has fillers.



Take your time, work a small area at a time and always check your work as the polish breaks down.



Regards,

Deanski
 
Ahunt01,



Save some money by going to Costal tool for a PC. Here's the link:



Your new PC is waiting



Get that, a good backing plate and pads from CMA and start polishing the real way! You will be thankful for having one since you really take care of your car.



Use the crappy polisher for shaking up mixed drinks!



Regards,

Deanski
 
After 3 coats Z5 has covered up about 98% of my swirls. Enough to make me happy. But...I have some smears on the top of my trunk and hood :mad:. Z6 is not removing it, maybe it will when the car cools down though :confused:
 
Hey there is a honda service bulletin telling the dealer how to get swirl marks out...I can get the number for you if you would like. But its basically what you might already know...get Meguiars, a rotary, a paint thickness scale, etc. Actually if you got a PC should could do just as good of a job and safer but if you want the dealer to fix it then see above.
 
Here is the car with four coats of Z5. Some of the pictures you can kinda see the streaks that I'm having trouble buffing off. Like I said hopefully tomorrow I can get them off. But hopefully these pics show how the swirls are pretty well hid.



http://www.citlink.net/~ahunt01/
 
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