A good move, but also a good example of varying expectations.I think to a degree the audience is important in this also. Those used to getting the car washed for $10 at the local hand-wash place are going to have VERY different expectations than the person who pays for a $250 detail once a month. In any case, I'd still dry the car. With the ONR/DPR it's fast and simple.
I also think it's a fair bit easier to assess the paint for further work if there are no new water spots on it. But this is just my view after doing this for a short time.
One other thing I've noticed is that presentation is important. I think when doing cars for more selective clients, how you present yourself and your business is noted. I make a point to try and discuss things with the client, set expectations, and keep them involved. Little things like the courtesy wash I did this weekend on another of the cars of the person who hired me. I was waiting for the sealant to set up on the car I was working on, so I did a quick rinseless wash of their other car as it sat in the driveway. Those kinds of things get noted, and my tip reflected it.
Lots of people would be upset if they saw you washing their vehicle without using a hose.
Seven years ago, I wouldn't have used a waterless wash if you paid me. Now, Poorboy's Spray & Wipe is one of my most used products.
Two years ago, I had many reservations about rinseless washing. Now, almost all of my washing that isn't done with S&W is done with a rinseless wash product.
Here again, the final appearance is going to go a long way towards the customer accepting what you are doing.