Post Detailing

Greg Gellas

I'm Greg :)
How do you guys eductate your clients after your detail? I was making a write up to give to them to help them understand why never to go to an automatic car wash, and basic things on how to wash themselves. I just wanted to be able to give basic information to an average customer to show that I do care about their paint condition, and what they should do to keep it looking good between details..



What do you guys do to explain the a swirl o matic car wash is not the way to go? :D
 
I'm not a professional but depending how much you make on a full correction...





Rock on swirlomatics :)



JK



here's a thought, take the before and after pics to highlight the results of poor auto finish care and plug it into a 1 page care a feeding flier with your business info on the bottom.
 
Visuals are by far the best teachers. Take a ton of pics. Before's during and afters. IF you take enough of them they won't even have to ask or question anything. They can see for themselves exactly what you did and what it took to get the defects out. I do it with every detail package I offer. I either send the write up to them directly or I post it on here or my own website etc etc so that they can follow it and see for themselves what is going on.
 
My thought was to help educate them with a Post detail brochure...To explain to them the dangers of automatic washes, and educate them how to wash it properly inbetwen details...Thoughts?
 
I just realized this was supposed to go one area down...:o I clicked the wrong one...:) I was thinking about post my post detail paper but I am still working on it...Tomorrow I will :D Then I can get your real thoughts on it :)
 
Give the customer a short paper on how to properly wash the vehicle. You don't have to be too detailed. Chances are they are going to swirl the paint again and they will give you a call back.
 
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