I just wanted to comment on the great customer service I received from Ranney at Pakshak.com regarding my MF towel purchase. I filled out a customer survey that was sent to me regarding the purchase of the towels.
In the survey, I suggested that they should do something about the tag that is on the towel due to the fact that it was very difficult to remove. On one of the towels, the tag was removed but caused serious fraying. Even after cutting the strands, it will probably continue to unravel.
Believe it or not I got a very nice email from Ranney explaining that they had talked to their distributor about the tag. They are even going to send out a replacement towel free of charge.
I would highly recommend these towels. I used them this weekend to buff out some Pinnacle Souveran and they are very soft and plush. Their customer service is outstanding. :xyxthumbs