paint protection film (clear bra) repair

Yeah when I was getting my windows tinted by a guy around here who uses venture shield I asked him to clear bra my phone screen and he said no prob. Then he proceeded to dig his finger nail into the film, and I was thinking "*** are you doing?!?!" There was a visible dent in the film, then he rubbed it fast enough to create the friction/heat and it disappeared. I was like :shocked
 
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