Wow! I hear consumers complaining about shipping rates every day but that would never stop me from sending domestic or international shipments.
No one likes paying shipping/handling charges but businesses have to charge enough to cover the total costs involved such as the box, packing material, packing slips, the employees time to fill out customs forms and print shipping labels, the time spent driving to and waiting in line at the post office and finally, the actual amout that USPS charges for shipping and insurance. For international customers, we charge what USPS charges us plus $5.00 to cover all of the above. If a customer complains, we gently remind them of the service that we are providing and let them know that the price is firm and we would be happy to process and ship their order.
I love shipping international orders because it broadens my customer base and takes the Detail City name all over the world.