Ben , you're exactly right....I haven't even talked to the guy since he dropped the car off.
Even then , he didn't seem mildly concerned about what I was going to do to it. He just said , "Gimme the works". So I did.......
When my wife talked to him afterward, he just said it looked 'great'.
Now , if you paid $400 for a detail (it would've been more , but my wife talked me down),
wouldn't you at least be a LITTLE curious about what you're paying for ...???
SilvaBimma : it really doesn't matter where you order it from. The prices and distributorship
is controlled by the manufacturer. You're just as well off going to FestoolUSA.com (I think)
and purchasing there. They will automatically ship it from the nearest distributor to you.
As for the Langka...I was satisfied with the product. it's not as easy as their ad
makes it out to be , but it's not terribly difficult. You just have to learn how to work it.
I actually bought it last year and tried it once and gave up on it , but decided to give it another shot for this detail.
What I learned : Let the touch-up paint set up for at least 15-20 mins. in moderate temps.
If you don't let it set up long enough , the soft touch-up paint will easily be pulled from the scratch
when you try to smooth it. If you let it sit too long , you'll be rubbing the paint blob down forever
and induce more marring around the scratch than neccessary.
Apply the touch-up paint in at least two coats. The paint shrinks in the scratch once it dries....and it also helps to ensure a solid dry base that won't as easily be pulled loose.
Definately over apply the second application ....to allow for shrinkage and to give you some margin for error when working the paint down with the 'Blob Eliminator'.
If you get any hazing or marring around the area you're working , it's easily buffed out.
All in all , the system's pretty fool-proof (and I'm a fool who proved it) , but there are some tricks to it.
Hope this was helpful to you.