I'm guessing they probably only put one coat on and it didn't completely fill in the scratch... plus they got it outside the scratch so it stands out higher than the rest of the paint? If it were my car, I'd wet sand the area with 1500 to remove all the touch-up paint outside the scratch. Then I'd fill the scratch with a coat or two of the proper color touch up paint until I'm sure the touch up paint more than fills all areas of the scratch (so its actually higher than the rest of the paint). Then I'd wet sand it down again with 1500 until everything is on the same level, then finish up with 2000 grit wet sand, then hit it with a polisher and polishing compound, then swirl remover.
I've done this on several cars before with great success. Just don't go down too far on the wet sanding and if you don't know what you're doing, you CAN ruin your paint with it of course.
My only problem now is that with the compound and pads I have for the 7424, I can't get all the wet sanding scratches out. I'll try a more agressive compound and pad next and if that won't work, I'll have to borrow someone's high speed buffer. I've wet sanded and buffed entire cars years ago so I know it works well... you just have to have the right tools for the job. If you don't, you may want to have it fixed by a pro since I'm not 100% sure a 7424 can remove wet sanding scratches (yet). But others here with more experience claim that it can so........