My wife is my Quality Assurance Specialist...

I

imported_Luster

New member
When I'm doing a full detail, sometimes it can be overwhelming if the car is really trashed..... especially if I'm working under time constraints!

So she does my QA/QC check. I will occasionally overlook a minor detail that she immediately sees. You know... "2 sets of eyes...."

The one item I sometimes overlook would be::out::w00t::out::w00t::) But it never gets past her!!!:thumbup:
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When she is available, mine performs the same function. I particularly appreciate her help with spotting glass issues. On her personal car, she also always critiques the job I do on the twin chrome tailpipes. I skip them almost everytime just to get a rise out of her. :devil:
 
Junebug said:
I saw the title of this and thought - yeah, me too! It's great to get that second opinion.
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Agreed..... plus the fact that women see things differently than men.

I had a lady once who brought me a trashed Mazda 3. I worked on her car for 8 hours bringing it back to life. It looked beautiful.

When she arrived to pick it up, she got in the car, and immediately looked for a lipstick smudge that was on the visor. I had missed it. Never saw her again. My bad.
 
Luster said:
Agreed..... plus the fact that women see things differently than men.

I had a lady once who brought me a trashed Mazda 3. I worked on her car for 8 hours bringing it back to life. It looked beautiful.

When she arrived to pick it up, she got in the car, and immediately looked for a lipstick smudge that was on the visor. I had missed it. Never saw her again. My bad.
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That's funny. I guess she was testing you.:D
 
Unfortunately my wife uses the opportunity to go shopping or run errands on the weekends when I'm working. I'm lucky in that I've never been hassled about it taking so long - some weekends 2 full days.

My QA/QC is to ask the cutomer to please find anything they would like addressed at pickup OR call me anytime if they see something I've missed after they leave. I'll go to them if they call.

Sometimes a neighbor will come over and I'll ask them to give it a good visual once over. They'll sometimes see something.

I read in a recent post somewhere that the detailer sits in the driver's seat to get the customer's perspective and looks at everything on the interior when done with the inside. Good idea.

Good post though and I agree it's good to get a second set of eyes on your work. I, like others have said before, kind of get into a "zone" when I'm working.
 
Puckman said:
I, like others have said before, kind of get into a "zone" when I'm working.
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And when you're in the zone, it's easy to miss a tiny little something that someone else might catch! My wife actually goes around with a Microfiber and a bottle of APC on the interior, just in case I missed something! She's a KEEPER.:D
 
I get really ticked if a customer shows me something I missed, not so much ticked but a tad bit embarresed.

I write myself a note to never forget to clean the rearview mirror, and always wipe down the glass one more time after everything is done.

I also sometimes forget to back the car up a few feet to dress the rest of the tire.
 
CamoZ71 said:
I get really ticked if a customer shows me something I missed, not so much ticked but a tad bit embarresed.

I write myself a note to never forget to clean the rearview mirror, and always wipe down the glass one more time after everything is done.

I also sometimes forget to back the car up a few feet to dress the rest of the tire.
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Yeah, when my wife isn't around to inspect... I will take some time (sometimes 30-40 minutes) to go over the entire car for the little things.
 
Luster said:
Yeah, when my wife isn't around to inspect... I will take some time (sometimes 30-40 minutes) to go over the entire car for the little things.
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Its always good to have a fresh pair of eyes that havent been looking at the same car for nine or ten hours.

Sometimes I will call my Dad over to hang out for a little bit and inspect. :smile:
 
Bunky said:
Do you guys have a printed checklist on the most likely forgotten items?
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Not a printed checklist as such. That's why I have my wife!!!!

But many detailers do have checklists. I, personally, think it's a great idea. I've considered doing this several times, just never did it.

My checklist would include...

1. Visor mirrors/rearview mirror
2. Headliner
3. Trunk jambs, struts
4. Hood jambs, struts
5. Under-hood felt pad

These are some of the details that make us detailers!!!:D
 
Like someone mentioned - after 8-10 hours, I agree, I tend to get almost immune to a car's paint after a long day. Recently I have had the ones that I know will take a while, drop the car off and give me at least a afternoon, that night and the next day to finish. That way I can get two good coats of BF sealer on it!
 
I just figured out why the SEVENTH word in my title has ***** in place of some of the letters!!!

It spells the name of a "performance enhancing" drug!!!! Haha LOL.....

It should say "S-P-E-C-I-A-L-I-S-T". :D:D:D
 
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