My new car nightmares just keep growing, need help!!!!

My advise for anyone contemplating buying a new car is to make the sale conditional and that you will not accept a car that has been 'detailed' by the dealer. Write it into the contract and have the sales manager sign it. If they balk, walk. There are other dealers who will be more than willing to save their make-ready department work and sell a new car.



The sad thing is most people only see a shiny new car and drive it home, rotary swirls and all. As long as that continues to happen, dealerships will never really care what type of work their make-ready department turns out.
 
Also, make sure they don't try to put their dealer badges on your car! Next to dealer prep, that's the most annoying thing they do to customers.
 
truzoom said:
Also, make sure they don't try to put their dealer badges on your car! Next to dealer prep, that's the most annoying thing they do to customers.
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Funny story about that. One dealership in the Dallas area (Sewell) had an ad that mentions pop-up ads and that they wouldn't resort to a cheap stunt like that...yet they put their dealer badges on their customer's cars! Oh the ironing! :LOLOL
 
Scottwax said:
My advise for anyone contemplating buying a new car is to make the sale conditional and that you will not accept a car that has been 'detailed' by the dealer. Write it into the contract and have the sales manager sign it. If they balk, walk. There are other dealers who will be more than willing to save their make-ready department work and sell a new car.



The sad thing is most people only see a shiny new car and drive it home, rotary swirls and all. As long as that continues to happen, dealerships will never really care what type of work their make-ready department turns out.
Click to expand...



:werd: just finished cleaning a car that had tons of dealer inflicted rotary swirls. What a mess, sad thing is the owner only noticed after a friend said something.
 
Did you get aggresive with the clay? I mean really use it with a lot of lube and like your trying to erase ink with a pencil eraser? If not I would give it another shot, and also try Z-PC this stuff is amazing. A guy had truck bed overspray, pretty much the nastiest stuff on earth to remove from paint, and Z-PC was the only thing I tried that even made a dent in it and it totally removed all the overspray.
 
I understand people not wanting their car prepped before you take delivery of it, but what do you honestly think they have done to the car the whole friggin' time it sits on the lot. They don't let them sit there dirty until they sell. They wash them cattle style on certain days. Unless you are there when the car is rolling off the truck straight from the factory (Bill D. style) and remove the plastic wrap yourself, there is no way you can prove that the prep right before delivery is the culprit of swirls.
 
Tasty is right on.



At our dealership new cars go daily through the Swirl-O-Matic, and if we want to make em shiny a lot at a time, out comes, *shudder* a powerwasher which we spray the car down with, and then chamy off. So, just because you didnt have your car prepped right when you bought it, it was most likely pre-swirled for your convenience before purchase.



If you really want a "NEW" car, tell them you want it off the truck. Then your guaranteed it hasn't been messed with.
 
I was really light with the clay im gonna try in the morning. If i cant get it off im going to go talk to the director of sales on monday to see exactly how far they are will to go before I let them do a damn thing. These spots are so freaking small to. I really cant see a good clay job not taking them off. Damn car only has 19 miles on it (9 when I picked it up) and love it. 3 feet from the car it looks perfect. 1 foot it looks like it has a permenant dust. Most people have a hard time seeing it. Chris
 
When I bought my M3 I was fanataic about not having them touch the exterior. Two years later my salesperson got a new 330i Competition series and he did the same, and asked if I would help him with the initial detail. However, when I get service done they have on two occasions washed when I expicitly requested no wash. Now I have my own sign that I use to deter such behavior. After every dealer wash it is a full detail to get back to Autopian standards.



About a year ago I had similar "white specs" on our older Volvo. Clay would barely touch this problem and even DACP was ineffective. What did remove this "overspray or whatever" was straight isopropyl alcohol.



Good luck with your new car. It will work out one way or the other.
 
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