Invoices?

[Scottwax]

so if you guys don't write invoices how do you keep track of everything as far as what was done to the car, when their last visit was, how much they were charged etc . . . .

I log it manually and on my computer.

 

[Street5927]

so do you call your clients after a certain period of time to remind them about detailing, or do you e-mail . . . . . . offer them anything enticing to want to get it done again?



im just looking for the most effective tools to use.



I wish there was some software something like Quickbooks in which you could set alarms for each client and have a notice sent to your e-mail or pop up on your computer that will state 2 month warning or reminder to call Mr. Smith or what ever client you choose.

I just let them come to me. I don't like to be pressured, and therefore won't pressure anyone. I get the same clientss, plus new ones coming back year after year, so I really have no need to do so for a "weekend" detailer. On the other hand, I do give a courtesy call to all clients within a 3-5 days after detailing their vehicle to make sure that they are happy and/or have any concerns.