Full detail gone bad....

VaSuperShine said:
It definitely does but i don't think that was included in the criteria of this particular quote.
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No it was not!



LOL!



Last of my worries. Good suggestion though!
 
azenthusiast said:
JRock10, I'm not going to agree or disagree. However, just realize that if you are doing that for a professional business, that sounds like it could easily turn to a lawsuit if someone really wanted to.
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nah. remember, in private business, you have the right to serve who you choose. you can refuse service to anyone.
 
PRB said:
Thanks for your advice on a sector of the economy that I've been part of for most of my work career. I too know how to match a client and a service so it's beneficial to both. Each client, as well as each service provider, have different approaches and expectations. Justin took what worked for him in the situation. As far as Justin, no harm-no foul



As my initial comment said, it surprised me that someone would turn down the work. It wasn't meant to be derogatory to anyone.



As Scottwax said, those 'burbs and FS GM trucks in general did seem to have carpet that didn't want to cooperate when it was filthy.



Remember, though, all cleaning and detailing isn't all about taking lightly used vehicles and making them near-showroom. Often, it is to take care of the average family vehicle that is trashed beyond our expectations because the 4 kids, 70 hour work weeks, and no free time don't afford the owner time to do any more. Having expectations that such a vehicle will be showroom after cleaning is unreal. Selling it appropriately and having the customer appreciate it is key.
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i guess i should have re-read your statement closer. didn't mean anything negative, just that upon initial reading, it appeared to me that you were saying "i can't believe you turned down the opportunity to make money on anything." now that you've made it clearer for me, i see your point. :xyxthumbs







and to everyone else that thinks I'm being racist in my earlier post, i would say think what you will. I've had plenty of experience with more than my fair share of over-expectant customers, and know that in my own business, i can be much more selective when I am the one that I have to answer to.
 
Its fine to have your personal opinion and all but on a public forum such as this, those comments are best left in your head IMO. I'm half Asian and my mom is Asian. Does that make me cheap and always want more for my money? I have been working in the "retailing/service" industry for 5 plus years as well, but I dont display such stereo typing on a forum such as this. Just watch what you post, it may offend people, that's all.
 
01bluecls said:
Its fine to have your personal opinion and all but on a public forum such as this, those comments are best left in your head IMO. I'm half Asian and my mom is Asian. Does that make me cheap and always want more for my money? I have been working in the "retailing/service" industry for 5 plus years as well, but I dont display such stereo typing on a forum such as this. Just watch what you post, it may offend people, that's all.
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i can respect that.
 
JRock10 said:
once you spend a little more time in the service business, you'll learn what kind of clients and work that you are willing to take on. I personally won't do work for many middle easterners and central asians. not because i'm a racist, but because i understand that their culture is one of expecting much more than what they pay for. i'm not doing a full detail on a wash/vac.
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Sorry if I offend you but that doesn't matter; your stereotyping. Even if there is a positive correlation between Middle-Easterners/Central Asians and high expectations that statement is incorrect. You are only doing yourself harm by making such an assumption about a particular group of people.
 
I don't blame you one bit. When you have a successful business you've earned the right to be choosey, if it would take time away from more profitable and more enjoyable clients then I would have turned it down too.



As to JRock, sorry man but you are a racist. The very textbook definition of racist is as follows:



rac·ism (r�'sĭz'əm) Pronunciation Key

n.

The belief that race accounts for differences in human character or ability and that a particular race is superior to others.

Discrimination or prejudice based on race.
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I'd say you hold a belief that race accounts for differences in human character. There's a difference between understanding the behavioral differences between different cultures and discriminating against people based on race. Understanding and dealing with cultural differences is vital to being a successful businessperson in diverse areas, but you are refusing to service people simply because of their race, thats illegal, immoral, and just plain wrong.
 
OK guys........if this does not stop now, a mod will step in and lock this thread of mine. Please.......let's just drop this.



If any mod wants to add to this, please do.



justin
 
JRock10 said:
nah. remember, in private business, you have the right to serve who you choose. you can refuse service to anyone.
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This is actually a pretty common misconception. It is ILLEGAL to refuse to serve someone except in certain circumstances, such as causing other customers to leave. Look it up.
 
gbackus said:
This is actually a pretty common misconception. It is ILLEGAL to refuse to serve someone except in certain circumstances, such as causing other customers to leave. Look it up.
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That's not entirely correct. It's one thing to deny service to someone with a service dog, disabled, etc...but private business = private property = remove or deny service to who you wish.



However, that power doesn't spare you from a civil lawsuit.
 
ok. let it die. i've taken everyone's point. i guess i was a bit out of line with my comments, and should've kept my opinion to myself. i will be more careful in the future.



sorry to jack your thread justin. great work if i didn't say it before.
 
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