Do you ever call as a reminder or always wait to be called?

I

imported_cj99si

New member
Im starting my season back up, and debating weather to call my people To let them know Im still around and if they want to schedule their spring detail. I call a few people (that I know better) and they seem to like the reminder. I just dont want to come off as pushy you know. So What do some of you guys do (Im mobile by the way, no storefront do drive by as a reminder)? Alittle more info. This is my second year doing this full time. I'll be placing ads in the paper in the next couple of weeks. Any input would be appreciated, thanks.
 
I just send out mailings around 2 weeks before my season begins. Usually I'll throw a flyer and a coupon in an envelope, and if it's a real good customer, maybe a handwritten note.
 
I send customers postcards with their own cars on them after they've been detailed. The front has a sentence like, "Remember when I looked this good". Then on the back I place a reminder of some services and contact info along with a coupon or a "deal" package.
 
Great Ideas! thanks for the input. Im going to do the post card thing. I think ill go get some blank ones and print my stuff on it and hand write. I like the picture idea. I might do some of that too(I have pictures of almost all my cars). Nice to know im not the only one taking pics of everything.
 
Definately call, mail, and email your past clients.





Chances are, they forgot about you (everyone is busy) and probably will committ once you call. This is what I rely on to start up my season each year.
 
GSRstilez said:
Definately call, mail, and email your past clients.





Chances are, they forgot about you (everyone is busy) and probably will committ once you call. This is what I rely on to start up my season each year.
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Thats a good idea, I'll try and start collecting emails addys now.
 
cj99si said:
Great Ideas! thanks for the input. Im going to do the post card thing. I think ill go get some blank ones and print my stuff on it and hand write. I like the picture idea. I might do some of that too(I have pictures of almost all my cars). Nice to know im not the only one taking pics of everything.
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:xyxthumbs Yeah, I take about 12 pics per car (before and after) and then buy some blank HP postcard stock. I have set it up in Word, Paint Shop Pro, Illustrator, and Publisher. Put a nice pic on the front, like you said, and little hand written note with a deal and voila....like GSR said...people get busy, but when they're reminded, they start flocking. :clap: and thank goodness for that!
 
This year I am going to print up a calendar of some of my best cars from this year and last along with my business information on every page and the front and back and send it to my best customers come next christmas. i also thought about making a monthly special they could clip from the calendar pages so there's always a fresh reminder and incentive to gimme a call.
 
MachB5 said:
This year I am going to print up a calendar of some of my best cars from this year and last along with my business information on every page and the front and back and send it to my best customers come next christmas. i also thought about making a monthly special they could clip from the calendar pages so there's always a fresh reminder and incentive to gimme a call.
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Yeah thats a good idea Ive been thinking about stuff like that. Thanks for the replys!
 
We don't have a 'season' here in the Dallas area, you can pretty much detail all year if you can take doing details when it is in the 30s all day.



I do have a list of customers I contact about every 3 months to remind them it is time for waxing again, some even sooner (at their request).
 
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