tssdetailing said:
This is my 2nd Spring/Summer as a company and I've been booked 2-3 weeks out since March. Is this just a seasonal thing, or should I hire some help? I'm so scared to hire someone who doesn't possess my work ethic, I'm a horrible teacher and always feel I can do it better myself. I have a bad habit of trying to be friends before being a leader too. But I feel like my customers shouldnt' have to wait until June to get their car cleaned!
Jason
Just saw your post or would have posted long ago.
You and a great many of those who have already posted will not like what I have to say, but it is a reality in business.
Let me ask you some questions that you can either answer here or to yourself:
a. Why are you in business?
b. What do expect to gain from your detailing business?
c. Do you want to grow?
It is very difficult to grow a business and make a lot of money unless you are getting consistently $500 a car, 2 cars a day, 5 days a week.
If you want to grow you cannot put people off for 2 weeks, you need to take them the day they call.
I have known far too many "one-man" detail operations who finally "give up the ghost" because they are working their arses off, working 10 hours day and figuring out their hourly wage making less than $10 an hour with no benefits.
Businesses hire employees and get the employees to do the grunt work while they grow the business.
Makes more sense to me to have 3 or 4 sets of hands doing the detail work at a reasonable wage and the owner growing the business than it does having one set of hands doing the work, answering the phone; doing the books; doing the advertising and sales.
And, by the way, the IRS and the Labor Commissioners in every state do not recognize what most detail business call "independent contractors" as such.
To be an independent contractor you can have absolutely no control over what the person does, when they come in, etc.
The IRS is bad enough, but you do not want to mess with the Labor Commissioner's office when it comes to not providing Worker's Compensation Insuance. There are huge fines and penalties that can literally destory you financially.
Just some well intentioned thoughts.
Bud Abraham