I got a call today from the CFO of the guy who owns the topless bars (has the Lambo and Bentley) and he asked if I could clean Harry's wife's S600 either this evening or in the morning. I said it was already 5 PM and I was getting ready to knock off for the day and I had an Excursion to detail in the morning and a Mountaineer to detail in the afternoon and I would be done around 5 PM and would be about 5 minutes away from his house if he could wait until tomorrow afternoon. He said he'd call him and ask, then call me back.
He called back about 5 minutes later and said Harry needs you to come out to the house tonight. He wasn't sure what was so important I had to get to it this evening, but Harry sounded stressed when he talked to him. I've been detailing this guy's cars for almost 10 years now and between him, his parter and CFO, over that 10 years, they've probably given me $70,000-80,000 worth of business personally, not counting the customers I've picked up that have seen me detailing their cars and also become regulars. I weighed that against wanting to get in about 15 miles on my inlines tonight....and of course, taking care of a great regular customer comes first.
I get out to his house and he says his wife washed the S600 at their ranch and something must have been wrong with the water dionizer they have there and the car has horrible water spots. I go out to the garage and take a look.
:scared The whole car was just covered in hard water spots and rust deposits. He had it in earlier that day at the Mercedes dealer getting the a/c fixed and they had mentioned the way the car looked and if he wanted them to attempt to fix it. He told them to go ahead, but when he came to pick up the car, they said it was hopeless. He told them he'd have his detailer (me) see if it could be rescued. He said he got the distinct impression they were going to recommend repainting the car.
Anyway, the car had already been washed, so I QDed it real quick to make sure there was no dust on it. I first tried Vanilla Moose and it was working, but making slow progress, so I busted out the DACP and by hand, worked out all the rusty hard water stains on the paint and glass in about 75-90 minutes or so. It was also taking out a lot of the scratches his wife puts in it when she washes the car, using a long handle brush (like you'd use on RVs). I then followed with Vanilla Moose, which further deepened the shine and topped it with Carnauba Moose. Put in about 3.25 hours total on the car. I knocked on the door to let him know I had finished. He got about halfway out and his jaw dropped. He said something like "it didn't look that good the day I bought it".
He asked me how much, I told him and he peeled off the cash along with an extra $20. By this time, it was 9 PM, so no skating tonight, but I had a nice chunk of cash that more than made up for it.
I found out why he had to get the car done so quickly. He needed to drop off the S600 with his wife and get his Escalade back so he could trade it on on a brand new Mercedes AMG G55. Must be rough.
He called back about 5 minutes later and said Harry needs you to come out to the house tonight. He wasn't sure what was so important I had to get to it this evening, but Harry sounded stressed when he talked to him. I've been detailing this guy's cars for almost 10 years now and between him, his parter and CFO, over that 10 years, they've probably given me $70,000-80,000 worth of business personally, not counting the customers I've picked up that have seen me detailing their cars and also become regulars. I weighed that against wanting to get in about 15 miles on my inlines tonight....and of course, taking care of a great regular customer comes first.
I get out to his house and he says his wife washed the S600 at their ranch and something must have been wrong with the water dionizer they have there and the car has horrible water spots. I go out to the garage and take a look.
:scared The whole car was just covered in hard water spots and rust deposits. He had it in earlier that day at the Mercedes dealer getting the a/c fixed and they had mentioned the way the car looked and if he wanted them to attempt to fix it. He told them to go ahead, but when he came to pick up the car, they said it was hopeless. He told them he'd have his detailer (me) see if it could be rescued. He said he got the distinct impression they were going to recommend repainting the car.
Anyway, the car had already been washed, so I QDed it real quick to make sure there was no dust on it. I first tried Vanilla Moose and it was working, but making slow progress, so I busted out the DACP and by hand, worked out all the rusty hard water stains on the paint and glass in about 75-90 minutes or so. It was also taking out a lot of the scratches his wife puts in it when she washes the car, using a long handle brush (like you'd use on RVs). I then followed with Vanilla Moose, which further deepened the shine and topped it with Carnauba Moose. Put in about 3.25 hours total on the car. I knocked on the door to let him know I had finished. He got about halfway out and his jaw dropped. He said something like "it didn't look that good the day I bought it".
He asked me how much, I told him and he peeled off the cash along with an extra $20. By this time, it was 9 PM, so no skating tonight, but I had a nice chunk of cash that more than made up for it. I found out why he had to get the car done so quickly. He needed to drop off the S600 with his wife and get his Escalade back so he could trade it on on a brand new Mercedes AMG G55. Must be rough.
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