Dealer Prep - What is actually done

MrClean already gave the most correct answer.

The dealer where I bought my carbon black F15 has a number of experienced detailers employed. They have used a glaze as a last step, especially to bring. the shine back to life

The car has zero swirls, this is part of the dealer's reputation (since 50 years).

Last week I washed the car, followed by clay, Collinite 476 and CG V07.

Pics : dropbox.com/sc/om4kfsgpjf9zjhy/AADEor464b5JIpevyk_490-la

Grtz

MrClean :

Some are high school aged kids who could give a crap less what the end result is, and others are experienced guys who really do a good job, but get a bad reputation because of the hacks. The biggest problem in dealership is lack of training. Some places are pickier than others about who they hire, but you have to understand that this is an $8.50 an hour position at most dealerships. Low man on the totem pole. Many places only have a "wash boy" to maintain the inventory, and send all of their trade ins and auction cars out to a local detail shop to have the initial detail done.
As for training, most of them say "Here's the soap, here's the water hose and bucket, and here is where you park them when your done. Good luck". I don't think any of the dealer detailers mean to do a bad job or even realize they are, because nobody has ever showed them differently. 90% of the guys I've trained over the years could gut interiors, wetsand, do paint chip repairs correctly, and safely operate both a DA and a rotary within a fairly short period of time because thats how they were trained from day one.
 
The dealer where I bought my carbon black F15 has a number of experienced detailers employed. They have used a glaze as a last step, especially to bring. the shine back to life

The car has zero swirls, this is part of the dealer's reputation (since 50 years).

Can you explain what you are trying to say?

Why use a glaze to bring the shine black? On a new car? It makes no sense to me. Also, an experienced "detailer" who is GOOD would not work under a dealership, where you are constantly under pressure to cut corners due to "time" and make 1/4 of what you could by working for yourself.

Also, if you think that your carbon black paint is swirl free after all the dealer put it through and you claying it without polishing it afterwards, you just don't know how to look at paint.

Forgive me please, if I sounded mean - that was not my intention, but there are many customers who think they are informed, but in reality they are not.

Plus, dealer prep sucks. Just look at their locker where the supplies are kept.
 
At my dealer, the car is washed, clayed, lightly polished, and waxed.

Here is a black 2015 GTI they did. The paint is pretty much flawless. Skip to 1:34 when I start going over the exterior.

[ame=http://www.youtube.com/watch?v=Psny_FqjQxI]US 2015 Volkswagen Golf GTI Start Up, Exhaust, Test Drive, and In Depth Review - YouTube[/ame]
 
Hy,

Sorry for my unclear explanation + you are always free to say your opinion.

The detailers work as subcontracters for the dealership.

When the new car arrives at the dealership :

1. The car has a copolymer film.
2. Copolymer film is removed.
3. The car is washed and dried.
4. The glaze they use is more like an AIO to add some shine and gloss. Just to make the car look better. Even if the car is new.
5. At home I tried Gyeon - Q²M Prep to remove oils and that's how I noticed the car has no swirls.

I myself have a lot of experience and knowledge in the field of detailing, an eye for detail.

It all started with this car, just as a hobby ( A week after I took the pictures, I was hit in the left side. Result: car total loss, plus a broken back. The car is then sold as a wreck. Too bad. )

dropbox.com/sc/yp412170csw4905/AACFlKuaTXZeSQTf_elmWxnna


Grtz
 
I was at the dealer and was inspecting the car and I pointed out a light scratch on the hood. The detailer who was present took out an applicator that was well used and then rubbed the area (applying a wax) and admired the results that it was less obvious.
 
I've spent my entire adult life in auto sales and the process varies depending on the dealer. The basics are the same:Remove any protective plastics, wash and dry, vacuum the interior, clean the glass, dress the tires, spread an easy-on, easy-off paste wax and get it to the delivery area. One of the driving elements in the "need for speed" is that most buyers expect a new car on the lot to be prepared for delivery immediately, 30-45 minutes.
I guess I'm fortunate in that my current dealer has a bit of pride in the prep of deliveries, even though we're just Chevrolet, no exotics or premium brands.
We don't use wash brushes, all towels are microfiber, not bulk terrycloth and wash solution is changed regularly. But here's still plenty of room for improvement.
Maybe we're fortunate in that we do all our Used Car detailing in house, so we have a staff of seasoned pros to teach the young guys some proper procedure. As mentioned in many previous posts, it's all about training.

Bill
 
It depends on the dealership, but it seems pretty constant that regardless of the work performed, you are likely to get subpar work by underpaid and undertrained employees.
 
I just took delivery of a new ford fusion. I did not let the dealer prep the car. It was dirty but the paint was very good. No swirls and only a single scratch.
 
I would say that it certainly depends on the dealership. Most high end ones do a better job than lower end ones, but sometimes that isn't always the case. I know that when I first detailed my Dad's Aston Martin I retreated the mirrors and found some dried wax that was applied just a few days prior. Sure enough, there were a few swirls but nothing bad. They know what they're doing and have clientele that have discerning eyes, but mostly those clients care about how it sounds, drives and what's under the hood more than if there are swirls.

When I picked up my car there were not many swirls. Maybe just a few that are visible in just the right sunlight. I was mad, obviously, but it isn't like the horror stories that most have and I actually just left it until my coating prep a few months later.

So, long story short is a lot is done, from unwrapping to cleaning and polishing, but the end result can be drastically different from perfect paint to swirl city.
 
I felt this way when I picked up my black M35X in 2008. It looked 95% Until It was washed a few times and the Glaze was removed and then I had a fit. Dealer told me-I did the damage! No Way.

I went to the poorboys detailfest and met Ron and straightened it out. Never been more relieved that when I was able to make the car presentable :).

Dealer prep is for people who don't care, or don't see swirls. They get the dirt off fine, they just do it at the expense of the flawless finish.

When I picked up my car there were not many swirls. Maybe just a few that are visible in just the right sunlight. I was mad, obviously, but it isn't like the horror stories that most have and I actually just left it until my coating prep a few months later.

.
 
Thanks JSFM35X and Autopia-users for sharing your experience!

@ JSFM35X : you can't go wrong with Poorboys!

Grtz
 
I do what seems like a never ending line of "new cars" On a very regular basis I have cars in the shop with less 100 miles on them. Some good.... Some horrible and I've seen both come out the same dealers. The cars that I usually see DESTROYED by bad detailing practices are CPO cars. Horrible resprays with clean car fax, Massive buffer halo's, bad wheel repairs, heavily "Whale blubbered" interiors, burn marks everywhere, wax in every crack... I think it just varies.
 
I do what seems like a never ending line of "new cars" On a very regular basis I have cars in the shop with less 100 miles on them. Some good.... Some horrible and I've seen both come out the same dealers. The cars that I usually see DESTROYED by bad detailing practices are CPO cars. Horrible resprays with clean car fax, Massive buffer halo's, bad wheel repairs, heavily "Whale blubbered" interiors, burn marks everywhere, wax in every crack... I think it just varies.

IMHO - Tessla should have you do all their details. It would save them the bad "eyeball".
 
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