Car-Pro has a MAJOR problem, urgent help needed! (Leather coating)

The Driver

The Driver

Detailers Workshop
Long story short, I have been reading and trying to help numerous 2016+ XC90 owners remove CQuartz leather coating. A bunch have it applied on the nappa color interior. It apparently has been yellowing the leather and no one has been able to figure this out. A redye is crazy and replacement interior is over 7000$! Any suggestions, I've instructed some to contact corey but I fear even he might know, this is a strange issue.
 
Interesting. Keep us posted. I just used this on my personal car and haven't noticed any changes in the appearance.

Hopefully Corey can figure out what is going on.
 
I have seen 2 done by the owners, 1z blitz mixed 4-1 takes it off. I know for blitz that's strong but that is what worked.I won't speculate on what the Carpro answer would be?
 
I love all Einszett Products since they first came out..

Please be sure to watch the leather carefully so you dont remove the coating on there from the tannery..
Dan F
 
Mike lambert said:
I have seen 2 done by the owners, 1z blitz mixed 4-1 takes it off. I know for blitz that's strong but that is what worked.I won't speculate on what the Carpro answer would be?
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I wish I would of known that early on. I have had a hell of a time removing the high spots and still fighting it on areas.
 
The Driver said:
Long story short, I have been reading and trying to help numerous 2016+ XC90 owners remove CQuartz leather coating. A bunch have it applied on the nappa color interior. It apparently has been yellowing the leather and no one has been able to figure this out. A redye is crazy and replacement interior is over 7000$! Any suggestions, I've instructed some to contact corey but I fear even he might know, this is a strange issue.
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No doubt there is an issue that needs to be resolved, but the warning is listed on the website. It should be on the bottles as well though.

Precautions:

Professional Product - Not for do it yourself use
Avoid use on white/light colored interiors
Confirm any leather is standard finished leather only and if unsure perform 2 week visual test on inconspicuous surface
Note: Currently there are a variety of leather and vinyl materials with a variety of coatings used by many auto manufacturers. It is not possible to acquire or test this number of surfaces therefore user must confirm viability in inconspicuous area on any surface.
 
RaskyR1 said:
No doubt there is an issue that needs to be resolved, but the warning is listed on the website. It should be on the bottles as well though.

Precautions:

Professional Product - Not for do it yourself use
Avoid use on white/light colored interiors
Confirm any leather is standard finished leather only and if unsure perform 2 week visual test on inconspicuous surface
Note: Currently there are a variety of leather and vinyl materials with a variety of coatings used by many auto manufacturers. It is not possible to acquire or test this number of surfaces therefore user must confirm viability in inconspicuous area on any surface.
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That's what happens when people don't read directions.... ugh. I hope I can help these owners out. A lot think it's a diy product.
 
RaskyR1 said:
No doubt there is an issue that needs to be resolved, but the warning is listed on the website. It should be on the bottles as well though.

Precautions:

Professional Product - Not for do it yourself use
Avoid use on white/light colored interiors
Confirm any leather is standard finished leather only and if unsure perform 2 week visual test on inconspicuous surface
Note: Currently there are a variety of leather and vinyl materials with a variety of coatings used by many auto manufacturers. It is not possible to acquire or test this number of surfaces therefore user must confirm viability in inconspicuous area on any surface.
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You beat me to it. I recall there being an issue with it on light colored interiors.
 
They had this issue even with its first introduction as the leather and fabric coat.

I did it to my in-laws Volvo XC. I did notice the yellowing only occurred in the high wear areas. I tested under the seat and after a week it was fine so I did the whole interior. The back seat looked perfect, the front two had yellowing. The driver seat morso than the passenger.

I cleaned it once a week for 3 months with d101 4:1 and a da with the leather scrub brush on setting 3. It eventually blended but was still noticeable.

Sent from my D6708 using Tapatalk
 
I got this a while back and have it on my light interior. I asked a question about it mattering for light interiors because the copy on CarPro's site says to avoid but on Autogeek it says "CarPro Cquartz Leather Coating is perfect for light colored leather because it protects against dye transfer from clothing".

Hope this doesn't happen to me...
 
RaskyR1 said:
No doubt there is an issue that needs to be resolved, but the warning is listed on the website. It should be on the bottles as well though.

Precautions:

Professional Product - Not for do it yourself use
Avoid use on white/light colored interiors
Confirm any leather is standard finished leather only and if unsure perform 2 week visual test on inconspicuous surface
Note: Currently there are a variety of leather and vinyl materials with a variety of coatings used by many auto manufacturers. It is not possible to acquire or test this number of surfaces therefore user must confirm viability in inconspicuous area on any surface.
Click to expand...

I think a lot of their problems would be solved if they regulated who they sold the product too. Don't offer a professional level coating to an average consumer. Some industries don't sell professional level products to the basic consumer because it is a liability to the company.
 
XxBoostinxX said:
I think a lot of their problems would be solved if they regulated who they sold the product too. Don't offer a professional level coating to an average consumer. Some industries don't sell professional level products to the basic consumer because it is a liability to the company.
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Agreed.
 
That leaves the more knowledgeable DIY'er ( like most on the forum) wanting products that they can apply with maximum durability, but unable to obtain since we don't meet their criteria.

I think clear instructions across all vendors that match the instructions on the package is needed.

Example: My brother has professional auto body training (graduated from Wyotech in '08). This summer he is fixing my truck and painting it ( thanks to a mishap with snow and a tree). If IMMORTAL is released I would love to have it applied. Since he does auto work on the side, and not full time he would not qualify to get it. Although he has the proper equipment, setup, and capability to apply it.

I am not going to find a shop to do the work for what he is charging me (material only).

Sent from my D6708 using Tapatalk
 
I dunno about limiting sales to Pros...I'm disappointed when I'm not allowed to buy a product just because I'm an amateur. Ya pays your money and ya takes your chances, that's life; let me make my on decisions about what I can figure out/not.
 
Unfortunately this is why I stayed away from this product from the beginning. And I even have black seats. If it could discolor a light seat it can have the same yellowing effect on black over time.
 
I think pro Coatings are more about the ability to charge more than the product being so much better.

Some maybe better but I have seen many pro coating after months and they don't out perform my mom pro coatings.

I see some pro coatings for sale every so often on eBay and craigslist. I'm curious to try and perhaps I will and after that I'll let you know if it is any better.

Marketing and the ability to charge are where I think they are based. Plus the territories. I don't detail professionally. At least not yet. But I have a few cars I do for people. I'd love to offer a pro coating just to be able to say it's a pro coating. So far no issues and all those were done with gtech Exo. I tell them that is what is on my car and let them know how long it's been there. Great marketing.
 
Keeping this product out of the hands of the average consumer is a good idea IMO. while I'm sure most detailing enthusiast could handle it just fine, especially most regulars on here, but then again I've seen some pretty messed up consumer paint coating jobs so that may not be entirely accurate. The big issue here is unlike paint where you can polish of the coating when you mess up, leather is not so forgiving.
 
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