Can it be saved?

K

kcarter

New member
This relates to another post I have in the University section. The monkeys at the Audi dealer tried to remove what seemed like something stuck to the paint of the wheel well, the dealer called it glue residue from those white covers on new cars. It looks like the did some damage.



The texture of the paint is different in the area. It looks like an abravsive was used in the area. It is not smooth, and the paint is dull. I can't tell if the clearcoat has been worn through. My question is, can it be saved?



If the clearcoat is ruined, can a body panel be sprayed with clearcoat again, or does it need new paint altogether?
 
I can't help without seeing it in person. Do you have any pics of the dealer-induced damage? Have you asked Audi to reimburse or repair the damage?



From your description, I would try polishing with a mild abrasive to restore smoothness and gloss. Check out this article: http://www.autopia.ws/articles.php?articleId=17



If you polish the damage, and the applicator gets color, the scar has gone through the clearcoat. If repainting is the only solution, the whole panel must be sprayed. The color won't match...
 
I got a problem on my Audi, It seems like they use a sand paper on a panel of my car. It looks like it has no clear coat.



I went with a friend with a rotary an we appy Meg #84 and then

DACP and everything came back to normal.



It takes about 10 minutes.



I dont know if the same happens to you, but to me on the night you can see it more clearly, it looks like no clear coat
 
I am a resident monkey of a Porsche/Audi dealer. New A4s and A6s are shipped in complete vehicle wraps, which are attached with plastic hooks to the undercarriage. There is little that would leave glue or adhesive residue unless a secondary wrap was placed beneath it. If it is residue (from glue or cosmoline), a mild solvent like Pro-Sol will remove it easily. Generally speaking, the damage we see done to cars in transport happens when somehow water is trapped beneath the wrap. This would not leave a glue-like residue.
 
EricZ -

Apparently, you are not a monkey, because you have recognized the problem and how to handle it. Your information about glue was the same that the salesman gave to me. It does not appear to be water damage to me.

However, it wasn't fixed. The dealership has agreeded to send the car to a detailer, who in the words of the salesman "is a real magician". I have been impressed with the salesman, and while I take his statement with a grain of salt, I believe the problem will be solved.



I plan on speaking with the detailer before he works on the car tomorrow. Does anyone have suggestions on any specific information I should get?



I don't have a digital camera, so I can't grab any pics. I cannot tell if there is any clearcoat left, but what is thear looks cloudy or hazy.



Thanks for the help
 
When I prepped my new Audi myself the day I got it there was some rapgard glue residue left behind on the hood Looked like a scratch :scared but some GEPC got it off with some very light rubbing. Rest of the paint had no trace of any glue residue and I continue to detail to my delight.
 
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