SpoiledMan
New member
SilverLexus said:Seth, I based my comments on the Lexus vehicle comparator on their website so the comparison was apples to apples.
It's apples to apples when they are at least based on the same *current* platform and not generations apart.
What trouble has she had? I doubt her experience is normal judging by mine and the rest of the JD Power participants...
Number one on her list is that the other owners are "snobs." Second was the cost of repairs/parts. Surveys are not *hard* facts. What's a problem for customer A isn't for customer B and vice versa.
[Service is about a lot more than a buffet and free soda. It's about professionalism.[/QUOTE]
My sister went with me to take my Integra in for a minor service(yeah, the little $20k car) and didn't see/feel all that different than she did at the Lexus dealer while her car is/was considerably more expensive. Oil changes don't need to be expensive for *me* to feel like I have a better car. I'll take a very good and reliable car with the $20 oil changes and donuts. I'll buy my own food.