"But he's cheaper" What do you do, say?

Craig_K -
So you have gone over to your "competition" and evaluated his work and products, and know he is better than you and uses better products ??
What is his experience level in years, and what is yours ?
You both have a shop ?

I never even let it come into my mind that the "other guy, etc.." is better than me, and uses better products, cheaper, etc...

Is your vehicle a rolling best example of your skill set, work, and products ?

I just take them over to my Black Grand Cherokee parked out in the sun so they can see it very clearly, or under a lot of very unforgiving lights with extra lights for spot lighting any panel, and tell them
this is what their black car can probably look like, and then go out to their vehicle and show them the difference..
Never had anyone think that the "other guy that is cheaper" is still a better deal after that comparison..
Good luck !
Dan F
 
If you are work is better and the owner can be educated to understand then you have given him the facts. He can still choose based upon price. The same applies at any price level: high end detailer charging $100 per hour but another detailer doing the same work for $75 per hour. There may or may not be a different in the results they deliver.
 
I do this on the side I average $150 for a detail in & out and I break my balls doing it, I way over delivery I treat these vehicles like my own. I have of late have been charging a little more, when I run across someone who wants something for nothing "cheaper" they need to go to that place, or if they think I'm high check a detail shop and get back to me.:wow:
 
Tpr1634 said:
I do this on the side I average $150 for a detail in & out and I break my balls doing it, I way over delivery I treat these vehicles like my own. I have of late have been charging a little more, when I run across someone who wants something for nothing "cheaper" they need to go to that place, or if they think I'm high check a detail shop and get back to me.:wow:
Click to expand...

@TPR.....That's what I usually charge. Now I have to drop my price to $149.. ha-ha

I recently quoted a guy the $150 to do his Challenger. He said.. well I really only need the outside. OK.. I'll do an AIO for $75. wash/clay/AIO/ wheels/windows
Then he says.. do you think you can get some stains out of the interior seats.. and a few on the carpet...
And I have some touch-up paint. And these scratches over here... can you remove them
 
ShawnF350 said:
@TPR.....That's what I usually charge. Now I have to drop my price to $149.. ha-ha

I recently quoted a guy the $150 to do his Challenger. He said.. well I really only need the outside. OK.. I'll do an AIO for $75. wash/clay/AIO/ wheels/windows
Then he says.. do you think you can get some stains out of the interior seats.. and a few on the carpet...
And I have some touch-up paint. And these scratches over here... can you remove them
Click to expand...
$ 149.00 when can I book a appointment...
 
ShawnF350 said:
@TPR.....That's what I usually charge. Now I have to drop my price to $149.. ha-ha

I recently quoted a guy the $150 to do his Challenger. He said.. well I really only need the outside. OK.. I'll do an AIO for $75. wash/clay/AIO/ wheels/windows
Then he says.. do you think you can get some stains out of the interior seats.. and a few on the carpet...
And I have some touch-up paint. And these scratches over here... can you remove them
Click to expand...

I just tell them politely, time is what I charge for. That requires more time thus it will be more, then I tell them... are discounts fair to my regular clients who pay full price? Once you ask that question they freeze up an know it's over. Know your worth an know what your charging for, my time is SUPER PRECIOUS as I work all the time an do this on the side. If I'm going to sacrifice my sanity it damn well better be worth it....
 
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