Replying to your post.
ref#
There have been a series of problems with this engine. YOU took the call from my son's uncle the other day, and besides being nasty, never returned call when you promised.
There is absolutely no reason whatsoever, that they should tear apart a "new" engine again while playing lets try this ......to repair a defective engine. He bought a NEW one, not used.
There is also no reason he should have to wait another 6+ weeks to get his car back on the road with a rebuilt.
The solution is simple:
Send him a new engine NOW, the old one will be placed in the crate and returned to you.
Pay the mechanic for the work you have authorized and has been done, and pay him for the removal and replacement of the NEW engine.
As you can see, I am on lots of auto forums, we are a family of gear heads and go to lots of shows, and have contact with lots of people with similar interests.
I trust that you will make this right NOW so he can enjoy his car for the season like he should be, instead of chasing problems that should not be happening.
If this problem gets further out of hand, I will post all correspondence here and on all the other forums that I am on. It does seem funny that I just did a google search of reviews on your company, and the first one was (paraphrased) DONT DO BUSINESS WITH THIS CO.