Whenever I drive by a dealership, new or used, and see guys out along the row of cars with a flat broom or similar implement washing cars down, I wonder why they just don't get it. In this day and age , knowing what we know, you would think they could get with the program.
But I guess "time is money" and these guys don't care as long as no one complains. What I don't understand is...Why is no one complaining?
The answer I assume is few people care as much as we do. We are a very small segment of the population indeed.
On another note, a friend and FordvsChevy webmaster( Ed )picked up a 2002 Camaro SS 2 weeks ago. He brought it by for me to detail, including zaino. The hood had scrapes across it, very visible under flourescent light.Like someone raked something hard across it. I told him I could remove them, but since the car had 112 miles on it, and was just purchased, for him to bring it to the dealer and let it be their problem, since it was delivered to him that way.
Long story short, he went back the other day. The salesman wouldn't help him. His words; "You mean that"? That's nothin'...let me show you what I thought you meant" he takes my friend Ed over to a new black C5 Vette, and shows him a bunch of obvious scratches in it.
Ed asked him if they made a habit of selling new scratched up vehicles, but the guy didn't budge. Said it was considered "normal". That's customer service for ya. Beware, as they not only care for them poorly before they sell them, but won't help you out much afterwards. I will remove them for my friend, they're doable, but honestly...why should a spankin' new car have to have it's paint cut? It just damn well shouldn't. Sorry, had to vent.
You may recall my high opinion of Herb's dealerships in the thread you started when you bought the car. Interesting guy, unimpressive dealerships. 
