My thoughts really run the gammut on this one. I don't even know where to begin or how to communicate my thoughts effectively.
Products seem like a good idea, and I have no problem with Autopia branded products (even if I did, what would it matter?). I believe, however, that the added costs associated with:
(a) designing the packaging & products
(b) stocking the "inventory" (overhead)
(c) promoting the brand (advertising)
(d) delivering the product (packaging and shipping)
(e) improving the brand (product evolution)
(f) maintaining mfg/vendor relations
(g) performing customer service
might decrease the amount of profit that actually exists from the sale of the products. I realize quite well that there is a huge mark-up in detailing products (300% is not uncommon), so it may all be a moot point...
I'd just hate to see your valuable resources be diverted to maintaining product sales; I also know from experience that customer service (especially via the web) is a royal PITA. Taking orders, managing problems, packing and shipping, etc. is a rough job...hopefully you'll have the staff to handle it all.
You'll also have the inventory to manage and some steep initial overhead to deal with. Further, if the products are "too effective" or "too good", repeat sales might be diminished...say for instance that the durability of a product is too good, and people are only using 4oz of product per year.
Finally, Autopia is a rather small webiste; even with 7,000 members, that's not a lot of people to "draw" from for selling products. When you consider that about 1% of an online community supports advertising/involvement, that's only 70 sales of product (on average)...Now, I know you'll sell more than 70 products, but once you sell, say 1,000 units, what happens then? Autopia will have to grow (and we know the pains associated with that) drastically or, ???? (edit: I assume the products will be sold through CMA, so this point becomes somewhat moot)
Just some thoughts...not sure they're even valid - just rambling, mostly.
Whatever the outcome, I wish you the best - I know that if the products come to fruition they're certain to be great products (and'll probably get tested by "the Guru's")
