AutoGeek Rant - Questionable Business Ethics

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They would seemingly have "more" money. From the last few posts, it would appear they are losing money.



Did not know that Detail City was linked to them- I was banned years ago from that forum because I suggested a product that was not supported there. One day I checked my account- info page. My "homesite" had been changed to ...Detail City's Homepage.



A forum member PM'd me about using another product line. I responded via PM.



I was threatened to be kicked off for "spamming" members. I explained, but was treated like a criminal who was trying to lure their customers away- totally false. I then asked to not have my homepage be their homepage and the next day..my account was gone!



I should have asked for some money since if my homepage was Dcity, then it would appear that I was on their payroll. :)



Very sad and overall disappointed. Here we have the ICA coming up, IDA trying to get members, other detailers working their own networks, and we have this going on within our own industry.



Good thing there are other areas to buy what we need and in the long run, it's our own ethics and standards that we live by and grow with.



Happy and successful detailing to all,



Rob Regan
 
armstrongdetail said:
Well I contemplated responding to this thread and against my better judgement here it goes...



The guys at Autogeek are great guys and they work very hard at being industry leaders. The hard work is in making happy customers not bashing other competitiors. Being a forum owner and around this industry for a few years now I see tactics used by one company to make another company look bad. Most of the time it is simply a well founded suspicion
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Yikes, you must not read their forums much or pay attention to their shady tactics. Just read this thread and you'll see a few.
 
David Fermani said:
Welcome to Autopia Troy! :welcome



I see you've selectively chosen to respond by diverting the attention away from the real problem; which is AutoGeek. Unless you're referring to AutoGeek's tactical attempts at making other companies/individuals look bad by spreading fallacies paralleled by their own self induced ignorance!



By the way, for full disclosure; Troy Armstrong is the Co-Owner if Detail City and has a vested interest in AutoGeek's success:



Detail City - Auto Detailing Supplies, Car Care Products & Automotive Accessories
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I did not realize that was Troy. LOL Yeah, if anyone is hanging from AG ballz it's him.
 
gmblack3a said:
So I guess Troy is just another shill for the geek.
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Yes, seeing as they spend a fortune with him to advertise on his site. Which is another joke. Let's not even get into the fake accounts over there like Antonio Waxer and jingerbreadman or whatever.
 
WCD said:
They would seemingly have "more" money. From the last few posts, it would appear they are losing money.



Did not know that Detail City was linked to them- I was banned years ago from that forum because I suggested a product that was not supported there. One day I checked my account- info page. My "homesite" had been changed to ...Detail City's Homepage.



A forum member PM'd me about using another product line. I responded via PM.



I was threatened to be kicked off for "spamming" members. I explained, but was treated like a criminal who was trying to lure their customers away- totally false. I then asked to not have my homepage be their homepage and the next day..my account was gone!



I should have asked for some money since if my homepage was Dcity, then it would appear that I was on their payroll. :)



Very sad and overall disappointed. Here we have the ICA coming up, IDA trying to get members, other detailers working their own networks, and we have this going on within our own industry.



Good thing there are other areas to buy what we need and in the long run, it's our own ethics and standards that we live by and grow with.



Happy and successful detailing to all,



Rob Regan
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Oh yeah man, it's pretty common that they read pm's over there. Or at least used to. They allowed Antonio Waxer to post even though he was an owner of a product line that is a sponsor there. When it was called out he magically vanished. So it makes you wonder how many of the postings are actually fake accounts/shills.
 
Interesting thread.

David do you own, partly own, or have a business interest in any competing company, forum relative to the discussion at hand?



I will admit to being one of the disdained 'non professionals' (and thankfully so)I do a much better job than 50% of the -pro- details that I see-and I do not recommend, nor would I use a surprising number of products allegedly in 'use' by the so called professional segment because what I do have an abundance of is common sense and logic.



EVERYONE has an agenda and sadly, in a surprising number of circumstances that agenda is NOT the dissemination of accurate information.



But making money is the name of the game, and to an extent there is nothing wrong with that, and yes even Walmart is entitled to make a profit-yes I do shop there or rather, I do save alot of money by shopping at Walmart. Disclaimer: I was once a Teamster...



In the past 40 years of being a serious hobbyist I have bought supplies/tools from probably every source in the US, including AG; the Geek provided the same great products and customer service that EVERY other source did, I have never had a bad experience buying stuff anywhere.



Nothing quite like a good urinating contest, especially on line.
 
Let me vouch for David, he works for the same insurance company my Dad retired from and he does detailing on the side (like me, but nicer cars). I've talked to him over the course of many years and remember when he pretty much used AutoMagic for most of his supplies. He has - like others, moved on to several more companies for supplies. I'm sure there are several well known detailers in southern Florida that will vouch for his work.
 
Dave, I am new here so I don't know who is who-my question was raised through simple curiosity thats all. Your position is that this incident was purposeful disrespect on part of the Company (?) and if I were the established customer that you are/were it probably would irritate me also; but the 'why' of it all ......



I personally know of one other Company that intentionally misrepresented product in an eerily similar fashion, this appears to be sop, no?
 
David,



Sorry to hear that AG does not care about their customers. maybe something like this will shine some light and our members here will see the real truth. I for one can not stand when a company does this and just lets the situation sit and fester. I had a similar issue with I Can Polish from Canada. they ripped me off by charging me for free shipping and never refunded the shipping costs. our best bet IMO is to keep this post current and at worse case all of the members here will be aware of their lack of commitment to their customers. this seems to be the way things are done now, treat somebody like crap and eventually they will forget about it and come back ...... that is WRONG ! thanks for bringing this to out attention as I will " ban them" from my hard earned money LOL ! maybe we can get a petition going and send the head honcho a list with a ton of signatures on it. I am glad that this place is still around so we can have true and honest posts about products and methods.
 
David Fermani said:
Welcome to Autopia Troy! :welcome



I see you've selectively chosen to respond by diverting the attention away from the real problem; which is AutoGeek. Unless you're referring to AutoGeek's tactical attempts at making other companies/individuals look bad by spreading fallacies paralleled by their own self induced ignorance!



By the way, for full disclosure; Troy Armstrong is the Co-Owner if Detail City and has a vested interest in AutoGeek's success:



Detail City - Auto Detailing Supplies, Car Care Products & Automotive Accessories
Click to expand...



gmblack3a said:
So I guess Troy is just another shill for the geek.
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Here's the thing. If you notice my post isn't complete. I had decided to stay out of this and somehow it posted anyways. Since it did. I guess I am in it now.



My conscious is clear here David. I am not hiding any affiliations. I have no vested interest in Autogeek's success. They are simply friends I have and I don't like seeing them being drug through the mud by someone who likes to cause trouble and who I believe has an agenda through hidden affiliations of his own.



At this point, I do not wish to be involved with this any further. I don't need people having opinions of me based on what you say on here.



It has been pretty apparent to me that you have had issues with Autogeek long before this rant. Even before these friendly visits to Autogeek which really doesn't make much sense to me.



I have better things to do, don't you?
 
BobD said:
I did not realize that was Troy. LOL Yeah, if anyone is hanging from AG ballz it's him.
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I do apologize for not putting my name to that post, as I said before it was accidentally published before it was finished. I wouldn't be dumb enough to try to hide who I am on here so let's get real.



I don't need guys like you saying crap like that. You got a problem with Autogeek fine but I've done nothing to you.



They were sponsors on my forum and I conducted business with them which makes me better qualified than you to know what kind of people they are. It's that simple.



But go ahead have your fun along with David trying to hurt their business. I'm sure you have your reasons.
 
armstrongdetail said:
I do apologize for not putting my name to that post, as I said before it was accidentally published before it was finished. I wouldn't be dumb enough to try to hide who I am on here so let's get real.



I don't need guys like you saying crap like that. You got a problem with Autogeek fine but I've done nothing to you.



They were sponsors on my forum and I conducted business with them which makes me better qualified than you to know what kind of people they are. It's that simple.



But go ahead have your fun along with David trying to hurt their business. I'm sure you have your reasons.
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Something is screwy with my ability to post here. I wrote this one after a response to David that didn't get published yet because it said it needed to be approved by a moderator first. This one got published ahead of it. I'm not even sure if it will be published at all.



*edit. It's there now.
 
Mikeyc said:
You think way too highly of Wal-Mart. They're in the news all the time for questionable business practices.
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You think too low of Wal-Mart. Their anti-union scum stance is what's kept that business thriving even in terrible economic times - it is a great business model. If you can't meet their price on goods, they'll find someone that will, even if it's overseas. If you don't like working there because of wages or healthcare, then piss off, because there are 100 people waiting to replace you.



Maybe if some of these American manufacturers got rid of unions then they could compete overseas. Plus who wants to deal with Joe Lunchmeat the shop steward and all the other bullsh!t issues they create.



Remember, unions are a major part of why America loses so many jobs. Frank the high school dropout wants $30/hr to push a button which will secure a wheel to a car and automatically torque the lugs and give him a green light when it's done. Union members take pride in their affiliations but are too stupid to see that THEY are part of the reason why the manufacturing jobs in the good ol US of A are disappearing. Then they get laid off and get pissed, and have no idea why? Doesn't take a 4 year degree to figure that one out.



Only order from autopia-carcare THEY are great to deal with.
 
BobD said:
Yes, seeing as they spend a fortune with him to advertise on his site. Which is another joke. Let's not even get into the fake accounts over there like Antonio Waxer and jingerbreadman or whatever.
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Well if I was not sure if I should get in the middle of this before, I'm sure now. Thanks Bob for dragging me through the mud too.



Here's a statement to defend myself. I did not create any fake screen names or do anything shady as owner and operator of Detail City. I do however recall someone with your ip address using the screen name "KGB" on Detail City doing nothing but trying to cause trouble and making accusations like this. Isn't that strange?
 
ThomasC said:
I



EVERYONE has an agenda and sadly, in a surprising number of circumstances that agenda is NOT the dissemination of accurate information.
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That kind of sounds like your ONR is dumb thread....
 
armstrongdetail said:
Well if I was not sure if I should get in the middle of this before, I'm sure now. Thanks Bob for dragging me through the mud too.



Here's a statement to defend myself. I did not create any fake screen names or do anything shady as owner and operator of Detail City. I do however recall someone with your ip address using the screen name "KGB" on Detail City doing nothing but trying to cause trouble and making accusations like this. Isn't that strange?
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I have nothing against you personally man. I'm just saying, they pay you to advertise with you. You should of stated that when defending them is all. But you said the post posted before you finished.



And I have not posted on DC in a loooong time and never posted under that screen name. As a matter of fact I can't even remember my screen name over there if I even still have one.



I guess I should mention as well, the items I mentioned taking place was under the old DC regime. I'm not sure I've gone on the site since Troy took over.
 
BobD said:
Yes, seeing as they spend a fortune with him to advertise on his site. Which is another joke. Let's not even get into the fake accounts over there like Antonio Waxer and jingerbreadman or whatever.
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Lets not forget "the fuzz".
 
gmblack3a said:
Lets not forget "the fuzz".
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I'm pretty sure that was before Troy's time. I think "The Fuzz" was D so he did not look like the bad guy when he banned people and deleted post.
 
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