Anyone Fix their Backing Plate?

G

Grimm

New member
Well after using my PC a grand total of about 3 hours my 5" backing plate is half ripped in half. I have yet to hear from Autogeek on replacing it. I was hoping to go on to the next vehicle this coming weekend, but in case I don't get a replacement by then has anyone has success fixing theirs? I'm thinking Liquid Nails, JB Weld, etc?
 
I'd hate to chance it. Imagine what would happen if it broke during use. the plate could fly apart and put a nice gouge in the paint.
 
i have had autogeek replace a few defective items and no questions were asked...excellent service. if it's not very old, they will most likely help you out.



can you post a pic of it? is it the loop back part that is separating from the disc?
 
I did get the call from Autogeek yesterday and they are sending me a new one. I haven't gotten a picture yet, which they want me to send. It's not the loop part that is peeled, but the base that has ripped in half. Picture a bagel, and how it's sliced, and that is how it has ripped apart. Thankfully it didn't fling onto my car, I just noticed it looked funny on one side, as it isn't ripped all the way yet.



I'm curious as to how this could happen. Is the backing plate a two piece part? It just doesn't seem like the machine would be violent enough to rip it apart like that. I was running it on speed 6, and using moderate pressure. And I had only used it for about three to four hours. I will probably try to glue it just so I have it as a last resort backup.
 
glad to hear autogeek came through. great follow-up customer service!



if you repair it, i would recommend only using it on slower speeds and avoid 5/6...not worth the risk, considering the cost of the part ($12-$15).
 
Here is the picture of the damage to the backing plate. The mounting plate is plastic, while the rest is rubber. I don't know how they adhere the plate to the rubber, but there is just a tiny bit of rubber over the edge of the plate. They should have the rubber come all the way around the backside of the plate to the center, and have it fairly thick to give it more security.



img2093hx1.jpg
 
I am not saying you did this but I just wanted to stress how important it is to not operate your machine unless the pad is contacting the surface. Especially at the higher speeds.
 
I had read that before, and did not operate it without being in contact with the paint. I guess I'll see if I can get by running it no higher than 5 as some have suggested elsewhere to make sure it doesn't happen again.
 
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