Originally Posted by
Oneheadlite
Contact them directly.
https://www.griotsgarage.com/categor...-+guarantee.do
From their site:
”
CUSTOMERS FOR LIFE - 100% GUARANTEEAt Griot`s Garage, we want you as a customer for life. Everything you purchase from us comes with a lifetime guarantee against defect. We want you to enjoy our quality product for 180 days and have fun with it! If you don`t like it for any reason during this time, return it for a full refund or credit. After that, you`re covered with our lifetime guarantee against defect, in which we will either repair it, replace it, or credit your purchase price if we are able to do neither. Some items have a life span during normal use and they wear out. Our warranty does not include replacement of such items after normal use. Of course our guarantee doesn`t cover abuse... But you already knew that.
Customers for life. That`s our guarantee.”
From Griots
Hello Ken,Thank you for taking the time to email us here at Griot`s Garage. We are shipping the G9 and G8. If there are any issuewith any of our items – just give us a call and we will try to troubleshoot over the phone. As always we have 180 day money back guarantee and life time warranty against manufacture defect.
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