Will at Autopia fixed me up with a Griots G15 matching Griots price and I was able to use my reward points also.
Like in other posts about customer service it does matter and Will came thru
Will at Autopia fixed me up with a Griots G15 matching Griots price and I was able to use my reward points also.
Like in other posts about customer service it does matter and Will came thru
There’s a place in the brain for knowing what cannot be remembered.Post Thanks / Like - 2 Likes, 0 Thanks, 0 DislikesCoatings=crack, SNP209 liked this post
Having *just* concluded a highly unsatisfactory conversation with a Griot`s CS Rep, I`m glad to hear that Autopia`s Reps are doing a good job. Props to Will for doing what he does properly.
Post Thanks / Like - 1 Likes, 0 Thanks, 0 DislikesColeroad liked this post
Gee, I hope Griot’s CS isn’t going down hill.
Treat it like it`s the only one in the world.
I’d let the higher ups at Griot’s know. No excuse for that.
Treat it like it`s the only one in the world.Post Thanks / Like - 1 Likes, 0 Thanks, 0 DislikesStokdgs liked this post
I`m content that anybody doing an Internet Search on "Lube for Polyurethane Bushings" is likely to find my thread that comments on their CS
TBH, their CS has long bugged me, but I write it off as "just how many people are these days.." Too bad, but I`m trying to not let it make me all cynical about `em. Can`t help but wonder how it`d go if Richard and I sat down for a one-on-one though.
Reminds of the cable company’s sales CS. I’m about to cut the cord for good as soon as I find a replacement for all my needs.
Treat it like it`s the only one in the world.Post Thanks / Like - 1 Likes, 0 Thanks, 0 DislikesStokdgs liked this post
Post Thanks / Like - 1 Likes, 0 Thanks, 0 DislikesStokdgs liked this post
Wierd. The must have a dedicated customer service center or line. When i visit the store everyone ive tan into has been helpful. Maybe its because im in store but interactions have been amazing.
Definitely its YMMV because The Mckees issues and PBMG customer service has let me down and customer experience and service is key. In fact. How it was handled Ive banned purchases after last small orders till 2021. Give them another chance then.
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BudgetPlan1- Ya know, the last time I tried the ol` SEARCH I didn`t find anything suitable...
I called Griot`s about trading in my Boss21. got a few different answers on how that process would work... decided to send an email instead asking about it so I could have something written in email so it doesn`t come back and bite me in the butt when I decide to trade it in... Never got an answer back. oh well
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