512detail
New member
Listen...
I'm just going to tell you this straight out from past experience. DO NOT EVER LET A CUSTOMER PRESSURE YOU INTO DOING SOMETHING, no matter how much it may "save them" the fact is they are looking for the cheapest way to get it done and in some cases that might lead to you footing the repair bill. I can tell you customers may like you and the work you do but when push comes to shove they will almost always make you foot the bill regardless of how much warning you gave them. The fact is you are liable.
My whole thing is, if a customers too cheap to fix it right, I almost certainly know they'll have no problem making me accountable for their "cheapness" to do it right in the first place.
Do what you can, what ever you don't feel comfortable doing... don't. One of the most important parts of business is standing up and saying no.
Lastly, don't forget it was his neglect that caused this. Those spots are old, worn and burned in... that doesn't happen overnight. I have no sympathy for stuff like that. It's not our job to save people money because they neglected their car. No one "needs" a perfect looking car to get to work
You are exactly correct. I kind of got that feeling as well.
I am going to let him know that I will do the road rash repair on his front hood and bumper but I'm not comfortable doing the other repairs because I just don't feel I could do the best job possible and that is the ultimate goal here. I would have no problem taking a stab at it if it were my own vehicle but on another's I just don't want to take the risk of having to foot any bill for further repairs should this not turn out well.