just an update, today i got a letter from the better business bureau stating they had a complaint againsnt me. below i will post word for word what he told them, as well as the response i faxed them. now i sit and wait to see how it proceeds. my lawyer tells me i dont have anything to worry about.
Complantant: " Walter sanders owner detailed my car he broke my turn signal switch on my 1978 chevy corvette. At first he said that he would fix it. Now he tells me to go jump in the lake. Can not fine the part to old of car. The only other solution is to buy a steering wheel colum. big money over thousand he will not talk to me atall about this matter" that was his statement and spelling. below is mine
"On 5/15/2013 John William Luciano dropped his vehicle off at our location. We did a Full detail service on his 1978 corvette (Interior and exterior cleaning) John asked if I would drive the vehicle back to his home. (First red flag for me) I politely declined as it is a classic car. John proceeded to ask me multiple times to drive it,( second red flag) When I said I would be more than happy to pick him up and bring him to get it, He stated no, ill just wait and get it tomorrow. The vehicle was left inside overnight in our secure building. On 5/16/13 John came to pick it up. He looked over the vehicle and was happy. About 30-45 minutes later he returned. He stated that his turn signal was broken and it must have happened when the vehicle was left outside overnight (however it was not, it was in our secure building) I then stated it would probably be cheaper to just fix the part than claim it under insurance. He then stated it would cost thousands to fix, (this is before anyone even seen it) I said I would look into it and we would meet up to figure out a solution. The first thing I did was get on Google to search the part. What I found was this is an extremely common failure of that year and type of vehicle. This vehicle while in good condition was not in pristine condition, The windows did not roll up properly and the sun visors did not function as they should, thus, leaving possibility that the car may have other faults. (Red flag again)
I also called classic restorations. They specialize in classic car repairs and restorations. They informed me also this was extremely common and that simply detailing the car could not have caused this problem, however that the part was widely available both at local part stores and online. I called Mr. Luciano and told him this; I then said we would set up a time to look at the vehicle to get an actual estimate. He agreed but said HE would purchase the part. I got a phone call from him on Saturday 5/18/13 and he had stated he did not want to wait and he had a mechanic at his home right then and wanted me to come look as they had it all taken apart. I told Mr. Luciano that because someone had already taken the vehicle apart without it being looked at by a licensed garage that I was not liable. This steering Colum takes a special tool that you either have to rent or take to a GM garage. Failure to do so will result in this part breaking. Mr. Luciano became very loud spoken and said he was going to sue me. I apologized and explained that our agreement was to have a licensed shop take a look at the problem to determine the cause. He then hung up on me. "
opcorn