A couple months ago I ordered some AIO and pads for my PC from Properautocare.com
When I opened the box, the AIO had leaked out and there was a little crack in the red plastic jug even though it was packed very well with lots of foam peanuts in big box.
I emailed properautocare to let them know that I'd like a full bottle for my $25 or whatever it was.
Jan emailed me back in about 1 minute (this was at about 5:30 AM too) and said he'd send me another one and just keep the one I had as a gift. He said they do have problems with them breaking sometimes.
Not more than an ounce or so spilled out, so no biggie and I felt like I got a great deal.
I detailed my car, and after seeing that it will take me 10 years to use a bottle, I gave the bottle with a hole to a friend after sealing the crack with epoxy.
I get my new bottle, but it up on a shelf where it has sat for a couple months, and then I accidentally knocked it off the shelf. The bottle shatteredand I may be the first member to have AIO'd my garage floor.
So I don't expect proper to send me another free bottle, but it just pisses me off.
Just wanted to warn everyone to be extra careful with the $25 polish in the $.02 plastic.
Just wanted to vent, thanks!
When I opened the box, the AIO had leaked out and there was a little crack in the red plastic jug even though it was packed very well with lots of foam peanuts in big box.
I emailed properautocare to let them know that I'd like a full bottle for my $25 or whatever it was.
Jan emailed me back in about 1 minute (this was at about 5:30 AM too) and said he'd send me another one and just keep the one I had as a gift. He said they do have problems with them breaking sometimes.
Not more than an ounce or so spilled out, so no biggie and I felt like I got a great deal.
I detailed my car, and after seeing that it will take me 10 years to use a bottle, I gave the bottle with a hole to a friend after sealing the crack with epoxy.
I get my new bottle, but it up on a shelf where it has sat for a couple months, and then I accidentally knocked it off the shelf. The bottle shatteredand I may be the first member to have AIO'd my garage floor.
So I don't expect proper to send me another free bottle, but it just pisses me off.
Just wanted to warn everyone to be extra careful with the $25 polish in the $.02 plastic.
Just wanted to vent, thanks!