Hiring

Not sure as most of what you use for the discription, are they or aren't they?

As you know from years of running a successful detailing operation, most of the one's that come through the door have a hard time understanding that their "hack ways" are not what you expect.

They, for the most part, are not open to learning process, understanding that your shop is way beyond what they know about a professional business of the detailing world.

I always found it better to take on a person who know's nothing and teach them your way.

Less arguments, less turn over.

Most have no idea of what the average customers really expects, or, what it is that they actually require, how to "sell" them in a manner that gets the deal, etc.

Grumpy

Grumpy
 
Ron Ketcham said:
I always found it better to take on a person who know's nothing and teach them your way



Agreed. Some of the best Detailers are the ones you can sculpt and mold into gems. Hiring the "experienced" Detailer is many times just a revolving door due to their lazy habits. Nothing sucks more then hiring someone that can threaten the stability of your technicians by perpetchuating negativity.



As far as finding someone on Autopia.....not sure, but be my guest to put up a thread in the regional forums that you're hiring. I'm sure Autopia is great for finding someone that can help out on a specific project though.
 
Every now and again someone will post something up here on the boards, but I don't know if anyone's ever been hired thru the site. All I know is that if I saw one locally, I'd be awfully tempted to apply, as much as I love my current career path, there's just way too much drama and bs not to mention stresses and hazards that come with the territory....especially for the pennies we make!
 
Ron Ketcham said:
And there are the "benefits" that go with your present job, few detail shops offer such to employees.

Grumpy



We offer some good benefits

40 hour week

401 K

paid vacation

Insurance - Health and Dental

Paid Weekly

Current Updated Technology - in technique and products

The Best tools and Equipment to facilitate productivity and reduce fatigue
 
Gina, as you are aware, you are the exception, not the rule.

So many shops start up and go under in a year or so, no money, no future.

Your shops have operated profitably for years, not like the majority.

Grumpy
 
Here is part of an ad i saw advertising for detailers ... Smokers working with one hand need not apply. Cellphone addicts don't waste yours or my time. > Apparently this cell phone business is out of control... I had another detailing company tell he he hired a detailer who kept talking on the phone every 10 minutes... so he reminded him he was talking on company time... the guy took a tool threw it at him and said I am conducting my private business do not interrupt me.
 
Automania said:
We offer some good benefits

40 hour week

401 K

paid vacation

Insurance - Health and Dental

Paid Weekly

Current Updated Technology - in technique and products

The Best tools and Equipment to facilitate productivity and reduce fatigue



dang..hire me..teach. me what i dont know!
 
Automania said:
Here is part of an ad i saw advertising for detailers ... Smokers working with one hand need not apply. Cellphone addicts don't waste yours or my time. > Apparently this cell phone business is out of control... I had another detailing company tell he he hired a detailer who kept talking on the phone every 10 minutes... so he reminded him he was talking on company time... the guy took a tool threw it at him and said I am conducting my private business do not interrupt me.



Wow! Don't let the door hit you in the *** on the way out!!!



I agree with the phones getting out of control.
 
Automania, where are you located again! Ron.....my bennie's aren't all that great, most providers here in my county including me work at least two jobs and quite a few work more. Folks at McD's and Wally World make as much if not more then we do. We have a pretty low retention rate and a high divorce rate because of this. It can be very rewarding.....no doubt about it, but it can also burn you out beyond recognition when you deal with scum and incompetent providers day in and day out......did I mention I hate politics......especially EMS politics!!! I'll never leave this gig fully, but as a full time gig, it's barely putting food on the table!
 
Automania said:
Here is part of an ad i saw advertising for detailers ... Smokers working with one hand need not apply. Cellphone addicts don't waste yours or my time. > Apparently this cell phone business is out of control... I had another detailing company tell he he hired a detailer who kept talking on the phone every 10 minutes... so he reminded him he was talking on company time... the guy took a tool threw it at him and said I am conducting my private business do not interrupt me.



We banned cell phones from the shop work area and all employees have signed a company cell phone policy that states 1 chance and you're out. Catch you with your phone out once you get sent home and a written warning. Second offense = termination. Our local health department handled the smoking issue - no smoking anywhere in the workplace or within 15 feet of any entrance. I make it simple - don't care if you smoke...on your time and off my property. I've learned via 19 years of doing this that a strong policy being enforced from minute 1 keeps problems to a minimum.
 
I don't have a shop full of employees blowing a ton of time on a cell phone. I have had a number of guys working for me over the last 5 years though and as long as they have a balanced attitude of the cell phone I don't browbeat them into not using it ever while on the clock. But if they are blowing notable time, it's a problem and I will speak candidly with them. Most guys do not have a real problem with blowing time on the clock. I have had to speak to someone maybe 2 or 3 times in 5 years.



The reason I do not have a zero tolerance for using cell phones is most of the time, the guys are killing it and making the most of "crunch time". I can afford to spend a little money on their sanity and enjoying the workplace. But like I said, it all boils down to balance.
 
Mush-Mouth said:
If my company didn't allow me to have a cell phone with me, then I wouldn't want to work there. Yeah, if you abuse it then by all means you need to be repremanded, but still.



I think even those with zero-tolerance policies are likely reasonable and understanding if there is a legitimate need to have/use the phone, especially if there is a family emergency or something of that nature that comes up.



This industry in particular doesn't always lend itself well to multitasking on the phone, simply because all of the tools make noise, require both hands and full attention to safely and properly operate, etc. It's not like an office job where the loudest noise you will have is tapping on the keyboard.
 
Like other hands on labor intensive jobs, being on the phone or smoking isn't condusive with the time sensitive needs a shop revolves around. That's why they offer breaks for smoking and personal issues like making a call. (just another reason why I didn't/don't care for paying your workers hourly)
 
David Fermani said:
Like other hands on labor intensive jobs, being on the phone or smoking isn't condusive with the time sensitive needs a shop revolves around. That's why they offer breaks for smoking and personal issues like making a call. (just another reason why I didn't/don't care for paying your workers hourly)



Exactly. I'm paying my staff to detail cars - not screw around. After checking my surveillance cameras once looking for something I just happened to catch one of the guys pull out his phone and proceed to BBM with someone for close to 15 minutes. After seeing this I checked the tape for the rest of the day and literally every time I stepped out of the shop this would go on. Cell phone policy got put in the next day. The problem is with all the things the new smart phones are capable of doing it's just too great of a distraction for a lot of people and they are simply incapable of resisting the temptation to put it away and do their work. If there is a valid reason an employee needs to have their phone during their shift I'm cool with that but I'm not paying guys to talk/text/bbm or play games when they are supposed to be working.
 
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