In my experience, I have never gotten a dealership tip.
Perhaps this is because of their pricing structure or penny
pincher attitude.
I have found that I get tips from people about 25 percent
of the time. I am always looking to increase this.
When I went to New Orleans, we ate at a restaurant called Deanies
We looked at the fried shrimp platter and asked how many shrimp came on it.
The answer was 12 shrimp. When we got the plate, there was over 25 on it.
I jokingly said that 12 shrimp was a lie. The response sticks with me today.
Under Promise and Over Deliver. I love this saying.
Should we use this attitude to increase tips? It would provide an emotional response
from customers, which turns it into a memorable experience. If all we do is brag
about our quality, then we leave less room for surprise.
We thought that we were getting a great value with 12 shrimp.
What values are you promising, and how do they compare to delivered value?
Great topic Op, and no I don't think that you were being too nosy.