MnRiverman
New member
Got the car back from WagonWork Collision here in Alexandria VA, and overall I can't justify the price that was paid for this work. Paint quality is excellent, they charged 7 hours to get out a dent in the door that the insurance gave 4 hours for (it wasn't even that bad of a dent, and they were being generous with 4 hours), and then an extra $100 in prep fee's that the insurance didn't cover either.
My out of pocket expense was an extra $270. They also charged $38 to wash the car, and all they managed to do was put in a few more swirls. It's a little upsetting for a body shop that is I-Car Gold Class and supposed to be one of the best.
What really gets me is that they charged $70 to mask off the door jambs, which I thoguht "Great, those should be masked anyway" and yet there was overspray in both the front and rear door jambs I had to remove. What is even weirder, is on the opposite side that they painted, there is overspray on the door glass and side view mirror. I'm wondering if they even bothered to wrap the whole car and just charged me for it instead.
However, I can't get this overspray off though, I haven't seen anything like this before. It's almost holographic at certain angles depending on the light. At first I thought it was adhesive residue, but it definitely isn't.
What do you guys think? The shop said they would take care of it when I called and told them they should be embarassed that they let this happen, but it's 30 miles away. I need some work done on the hood of that car, and I'm not sure I'm going to take it back there..
Anyway... thanks.
- Anthony
My out of pocket expense was an extra $270. They also charged $38 to wash the car, and all they managed to do was put in a few more swirls. It's a little upsetting for a body shop that is I-Car Gold Class and supposed to be one of the best.
What really gets me is that they charged $70 to mask off the door jambs, which I thoguht "Great, those should be masked anyway" and yet there was overspray in both the front and rear door jambs I had to remove. What is even weirder, is on the opposite side that they painted, there is overspray on the door glass and side view mirror. I'm wondering if they even bothered to wrap the whole car and just charged me for it instead.
However, I can't get this overspray off though, I haven't seen anything like this before. It's almost holographic at certain angles depending on the light. At first I thought it was adhesive residue, but it definitely isn't.
What do you guys think? The shop said they would take care of it when I called and told them they should be embarassed that they let this happen, but it's 30 miles away. I need some work done on the hood of that car, and I'm not sure I'm going to take it back there..
Anyway... thanks.
- Anthony
