imported_Automania1
New member
When customers say if I had time I would do it myself? DWL!!
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
WhyteWizard said:I was working in a Ferrari shop one time when a couple came in and as they came by the car I was working on the wife said, "Our car looks much better than that." So I asked, "Really, who's your detailer." And she said, "We do our own car and we use all XXXXXXXXXXX products." So I asked, "How long have you owned your car?" and she told me they'd had it eight years. So I said, "Well, then I'm sure it's amazing. It's always tough to compete with people who do their own cars because you can take all the time you want on every single part. You've had eight years, I'm lucky if I get eight hours. (thoughtful pause) Still, I am a pro and given equal cars and equal time... (smiling) I'd smoke you."
As cruel fate would have it, their car was staged next to one of the cars I did for the Rodeo Drive show and they weren't even close. That's why XXXXX'd the products they used.
Of course, there's no one who ever used to detail who isn't better than all of us who are still doing it. As George Takai might say, "In their minds."
C. Charles Hahn said:Oh yeah, been there. A guy who lives around the corner from me is always stopping and spouting off about how he used to "buff cars for the auction" and that he could do so much better than I do because he "always uses a wheel with a nice soft/plush wool buffer."
Then there's the customer a couple weeks back who told me some hack shop (I've had people bring cars to me after going to them looking for the buffer trails and other damage to be fixed) could do better because they get 6 guys working on a car at the same time and bang it out in an hour. Yet he keeps calling begging me to fix some scratches on his girlfriend's SUV for cheap. Guess whose calls aren't getting answered?
Some people just aren't worth the aggravation.
JPostal said:I love when customers "educate" me on how to detail. Some of the most recent lessons...
1. Sprinkle baking soda on the car while drying it to make it look showroom new
2. Heat up the paint around a scratch so that the paint around the scratch will melt together and fix the scratch
3. Spray WD40 on a boat to remove oxidization
JPostal said:I love when customers "educate" me on how to detail.
3. Spray WD40 on a boat to remove oxidization
Dan said:This might actually work! IIRC some of the magic in KAIO is from some kerosene derivative. WD-40 is rumored to be fish oil+kerosene.
JPostal said:I love when customers "educate" me on how to detail. Some of the most recent lessons...
1. Sprinkle baking soda on the car while drying it to make it look showroom new
2. Heat up the paint around a scratch so that the paint around the scratch will melt together and fix the scratch
3. Spray WD40 on a boat to remove oxidization
C. Charles Hahn said:Oh yeah, been there. A guy who lives around the corner from me is always stopping and spouting off about how he used to "buff cars for the auction" and that he could do so much better than I do because he "always uses a wheel with a nice soft/plush wool buffer."
Then there's the customer a couple weeks back who told me some hack shop (I've had people bring cars to me after going to them looking for the buffer trails and other damage to be fixed) could do better because they get 6 guys working on a car at the same time and bang it out in an hour. Yet he keeps calling begging me to fix some scratches on his girlfriend's SUV for cheap. Guess whose calls aren't getting answered?
Some people just aren't worth the aggravation.
ShineShop said:I had a lady in the shop today with a trashed out Honda Odyssey and says "I'm so embarrassed but I'll empty out all the trash before you guys detail it". So I go out to look at it with her and she wants a full polish job, full interior detail, leather treatment etc....the interior would have taken 3-4 hours minimum alone - probably a 8-10 hour job total. Quoted her $350-$400 and she looked at me and says "that's ridiculous...the other shop I have been to charges me less than half that". I politely explain the amount of hours we have to spend to do the job WE do and tell her to let me know if she's interested. Not worth wasting your time doing work for cheap people that will nickel and dime you to death especially if you are busy with work you can actually make money on.
Automania said:So why is she at your shop bothering you... I know why... she wants your quality work @ the other shops price..