AliMusa8790
New member
What is the proper detailing process and what are the best items to use to get my cars paint looking its best?
Dealer washed my brand new car. Now what?
- Thread starter AliMusa8790
- Start date
Accumulator
Well-known member
AliMusa8790- I gather they marred the paint when they washed/dried it, right?
What did they say about the damage they inflicted? Have you already taken delivery (i.e., taken the car home from the dealership after they washed it)?
The whole "how to polish out marring" is too involved a subject to respond to here/now....lots of research to do or else hire a (good) pro to do it.
Speaking of involved subjects, how do *you* plan to wash the car? IMO that's the #1 factor in keeping a car looking good- washing it without marring the paint. Much easier said than done.
What did they say about the damage they inflicted? Have you already taken delivery (i.e., taken the car home from the dealership after they washed it)?
The whole "how to polish out marring" is too involved a subject to respond to here/now....lots of research to do or else hire a (good) pro to do it.
Speaking of involved subjects, how do *you* plan to wash the car? IMO that's the #1 factor in keeping a car looking good- washing it without marring the paint. Much easier said than done.
Marc Hufnagel
New member
Dealers are idiots.
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
Accumulator
Well-known member
Heh heh, well, I won't go quite *that* far. My Audi dealer used to have a detailer who was good enough to do my family's cars and I sure didn't [screw] up anybody's vehicle when I worked at the local MOPAR dealership back in the day.
Bill D
Hooked For Life
My dad got a new van and the hood was marred up from a dealer washing. Thats what happens when you get a car off the lot I suppose. I polished it up and it looks good. I wash the van so there will be no more wash instilled marring 
David Fermani
Forza Auto Salon
What kind of car? What area are you in?
The 1st thing I'd do is document the problem with the dealer. You can either fix this issue yourself or hire an experienced Autopian pro in your area. We are more than capable (as a group) to walk you though the process which ever way you want to proceed.
The 1st thing I'd do is document the problem with the dealer. You can either fix this issue yourself or hire an experienced Autopian pro in your area. We are more than capable (as a group) to walk you though the process which ever way you want to proceed.
Accumulator
Well-known member
Or you can spot the damage prior to accepting delivery, and refuse delivery over it; "I paid for a new, undamaged car with OE-thickness clearcoat and that's what I will accept". B) Teach those [individuals] a lesson.
David Fermani
Forza Auto Salon
I totally agree with Accumulator! I just wish more people would stand up for their paint's sake
This all-to-often occurrence is bad news for the general car-buying consumer. This unfortunate incident reiterates the need to include additional terms in the car purchasing contract about what is and is not expected of the dealer, including removing protective film/plastic and washing/detailing upon delivery as well as consequences (IE monetary amounts) for not adhering to these agreed additional terms. (How many of you (me included) have read ALL the fine print terms and conditions on ANY purchasing contract!).
Unfortunately, most, if not all dealers will not agree to them and will consider you a pain-in-the-butt for including them OR refuse to do business with you. You as a consumer need to decide if it's worth the risk of not getting the vehicle you want or finding a "more accommodating" dealer/seller. If the dealer refuses to accept or even consider such terms, which, I assume, are legal additions to car purchasing contracts in most states, it would raise a red-flag about their customer service and service-after-the-sale.
Many states have a "cooling-off" or "grace" period where a vehicle purchase contract from a dealer/seller can be voided; usually it's three-business days, which will allow the buyer to collect their full down-payment or deposit.(Done to prevent divorces and killings by spouses of their significant other who has purchased a vehicle out of want or inpulse without consulting the other party of the debt/expense being incurred by the buyer). A lawyer and subsequence law suite should be a last resort (and expense!). Chances are you may loose some of your incurred cost in front of a judge. Most courts justices side with tax-paying/people-employing businesses. Not saying it is fair or blind justice; just a "fact" of business law in many counties and states. (a reiteration from a personal friend's conversation with a county judge)
Unfortunately, most, if not all dealers will not agree to them and will consider you a pain-in-the-butt for including them OR refuse to do business with you. You as a consumer need to decide if it's worth the risk of not getting the vehicle you want or finding a "more accommodating" dealer/seller. If the dealer refuses to accept or even consider such terms, which, I assume, are legal additions to car purchasing contracts in most states, it would raise a red-flag about their customer service and service-after-the-sale.
Many states have a "cooling-off" or "grace" period where a vehicle purchase contract from a dealer/seller can be voided; usually it's three-business days, which will allow the buyer to collect their full down-payment or deposit.(Done to prevent divorces and killings by spouses of their significant other who has purchased a vehicle out of want or inpulse without consulting the other party of the debt/expense being incurred by the buyer). A lawyer and subsequence law suite should be a last resort (and expense!). Chances are you may loose some of your incurred cost in front of a judge. Most courts justices side with tax-paying/people-employing businesses. Not saying it is fair or blind justice; just a "fact" of business law in many counties and states. (a reiteration from a personal friend's conversation with a county judge)