Business Owners: Whcih most applies to you when you decide on a LSP?

Business Owners: Which most applies to you when you decide on a LSP?

  • I give pros/cons of waxes/sealants. Let client decide

    Votes: 0 0.0%
  • My clients prefer the depth/look of carnaubas

    Votes: 0 0.0%
  • My clients prefer sealants/ durability. They like beading to last

    Votes: 0 0.0%
  • They get what I have in stock

    Votes: 0 0.0%
  • I make the decision. No need to consult client

    Votes: 0 0.0%
  • I want repeats faster, will go with carnauba

    Votes: 0 0.0%

  • Total voters
    0
I detail a lot of black vehicles, probably 30-40% of all the vehicles I do each week are black (100% today!), so I tend to go with carnaubas or sealants like Wolfgang or EX w/carnauba for the depth. Most of my regulars get their vehicles waxed about every 2 month and the Dallas area is pretty wax friendly anyway. On those who maybe only get their cars detailed/waxed a couple times a year, I recommend a sealant option.
 
What about #26, I don't hear alot of people mention it lately but it is a good product for depth and protection. Easy to apply and remove, affordable and easy to find. I think #80 and #26 has become a favorite combo on darker vehicles.
 
98 % of the time, no, 99% of the time , I make the call.

My clients expect clean, shiney cars. They are told that we use acrylic polymer sealants (in lieu of a wax).



That's the extent of our discussion.
 
The bottom line is that most people won't understand the difference from product A to product B, all they want is a good looking car. I'd choose for them since certain products look better on certain colors, durability, etc.
 
I usually choose for my customers. They mostly just want a shiny car, but they prefer to have the protection last longer so I go with a sealant.
 
This could have just been a thread instead of a poll, you might have got better answers if your thinking about going into business, are you? I used to use pro-line products but over time usual customers would complain about durabilty. These days I carry 4 or 5 polymer/acrylic sealants at a time and a few carnubas. Some of my customers want a specific sealant, but when I finish what I have in stock I am going to try to stick with Zaino. The one thing every customer of mine wants is two coats so it's my only option unless I keep cars two or more days. Many detailers don't offer two coats, that's cool if it works for them, I prefer to charge a little extra and give them what I think is best for their car. I always educate my clients and let them chose. I'll throw turtle wax on it if that's what they ask for. With the new Z2pro I think it's a deeper shine so I'm hoping a can do away with the topper. I'm trying the new stuff later this week so I will know after I see the car. I just want to simplify my detailing cabinet that has over 100 products in it. The one thing about Zaino is that the car has to be preped right so some detailers might chose something different. But I do high end details only these days so Zaino happens to fit perfect for what I need. If you want to be an express detailer I'd pick something else, something with fillers, high gloss chalked full of shine enhancing oils, something that is a one step product that leaves a deep shine. It wont be as durable as others but it will get the job done fast.
 
Burlyq-I have one customer who always wants two coats, so I usually go with a sealant topped with a carnauba. Makes him pretty happy!
 
If I use a nuba, and I do a lot, I always keep the car at least 10 hours. That way I polish then I put the sealant on and let it sit for 7 hours then top. You always put your topper on before it cures you put nuba? Doesn't that give poor durabilty, or does it not matter as much because your customers come every 90 days? You use #16 so you probably have good durabilty anyway. I made a change in my business 5 years ago and tried to get durable sealants that last 6 months. I increased my charge by 1/2 but most of my customers only come twice a year except the ones with money who don't care about the charge. I do special things for my customers who come more often of course. I will say since I changed to these super sealants my customers have all been very happy with durabilty and looks. Instead of incuring the extra charge myself, I have a product fee on the invoice $10.00. I've never had a complaints with this way of doing it.
 
I'm mobile, so I don't keep the vehicles with me. It is very rare I can go back the next day, especially this time of year since the days are so short and I am scheduled fully through next Thursday morning (as in 10 days from now).



Honestly, I don't really think you get much added durability from 2 layers vs 1, but he wants two layers, I give him two layers.
 
Ditto... What's LSP? Not in glossary.



I'be been gone from this site a long time...need to catch up on what's new. Liquid Sealer Protectant?



SCOTTWAX - I was looking at some of your old threads... and have a question...



BTW - Sold the Ferrari (after winning 8 concours) and bought a Lambo Diablo (red). Paint is near perfect.



Applied Speed Glaze with yellow pad (did not need DACP). Ordered EX + Carb. Be here Wed.



Quesiton... Does EX have any cut or pure sealant. How to you put it on, hand or RO? Can you layer it?



Thanks

Frank
 
LSP = Last Step Product



I usually decide for my customer's on what LSP to use. I do have some who prefer me to use a carnauba paste, some who prefer a sealant.
 
I always explain to my customers the differences between the two and let them decide. Most of my customers opt for the sealant because they want the biggest bang for their buck. I haven't developed a clientel that gets their cars done every two months or I'd probably be more persuasive on convincing them the benefits of a waxed car for overall looks. All my customers are daily drivers who want longevity vs showroom depth.
 
Scottwax said:
I'm mobile, so I don't keep the vehicles with me. It is very rare I can go back the next day, especially this time of year since the days are so short and I am scheduled fully through next Thursday morning (as in 10 days from now).



Honestly, I don't really think you get much added durability from 2 layers vs 1, but he wants two layers, I give him two layers.



I wouldn't imagine you would be able to go back next day with that schedule, and we have two seperate types of doing it and your way I'm sure gets you more money. I used to burn the oil like you but I'm pushing 40 my body just can't keep up. Detailing is a young mans job. To be honest I couldn't detail two cars a day for a week w/o being layed up for the weekend. I prefer having one a day and I like it when I only have 3 a week. I don't like to be rushed and sometimes I have even spent a week detailing a clients car. Since I changed my pricing I have never even detailed a customers car in less than 5 hours, and the average is probably 8.



I meant if you went sealant then nuba right away you probably would have a mix of the two as your surface. I have no doubt it looks good but I doubt you get the 6's out of it. I disagree with you in the sense I think if you cure two coats you will get longer durabilty that just one, but I would have to test that to be sure.
 
Burlyq said:
I used to burn the oil like you but I'm pushing 40 my body just can't keep up. Detailing is a young mans job. To be honest I couldn't detail two cars a day for a week w/o being layed up for the weekend.



I'll be 44 in June. Not only do I detail all day but I also go to the local park (weather and daylight permitting) and get in at least 10 miles in on my inlines...and I average 12-15 mph the whole time. Age is just a number.





I meant if you went sealant then nuba right away you probably would have a mix of the two as your surface. I have no doubt it looks good but I doubt you get the 6's out of it. I disagree with you in the sense I think if you cure two coats you will get longer durabilty that just one, but I would have to test that to be sure.



I just don't think the difference between 1 and 2 coats is enough to be worth it. Besides, when you have your customer's trained to get their cars waxed 4 times a year, 1 coat of most quality products will protect sufficiently.
 
"Give the customer what they want, not what they need". I give my residential return cutomers, and all private owners a good quality sealant (UPP, Poorboys EX, Klasse SG) topped with a carnubu wax.



Dealers... Great surface prep, followed by a carnubu in most cases. especially if the car is to be housed indoors prior to sale (showroom). Most dealer really are not interested in protection, they are more interested in the rejuvination prior tro sale (scratch, swirl, removal) and not long term protection. I have a customer that loves to run his hand over the surface of the car to "feel" how well its been prepped. Lets just say he keeps me on my game.;)
 
Scottwax said:
I'll be 44 in June. Not only do I detail all day but I also go to the local park (weather and daylight permitting) and get in at least 10 miles in on my inlines...and I average 12-15 mph the whole time. Age is just a number.



Well your lucky because unfortunately 40 years has taking a toll on this body. I have great love for detailing but I cannot keep the schedule I used to have when I was in my twenties. Keep on truckin.
 
Burlyq said:
Well your lucky because unfortunately 40 years has taking a toll on this body. I have great love for detailing but I cannot keep the schedule I used to have when I was in my twenties. Keep on truckin.



Diet and exercise has really helped me. I am in better shape than when I was in my twenties. Give it a try, it couldn't hurt. :)
 
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