Business Card /Customer Service

Tex Star Detail

Tex Star Detail

Formerly TexasTB
For anyone looking into business cards. Now or in the future....


I ordered my cards a while ago from www.printsmadeeasy.com
Shipping was through UPS. Gauranteed from above company, to be here, ON OR BEFORE 3-1-06.
Well, I got them today, 3-3-06...2 days late.
I contacted them, which it says to if it's a late shipment, and let them know. Not even 5 minutes later, they refunded my shipping cost back to my Credit Card.
They said they refund even if it is the shipping companys fault.
Awesome customer service.

Just thought I'd share....... :beer_smil
 
For anyone looking for business cards or postcards this place ROCKS!

I ordered mine on a Sunday AM and they arrived on Wednesday afternoon....I noticed that I had misspelled one work, totally my fault. I emailed customer service and had a reply in less than a day...She said that they were sorry for the mistake but there process is automated, and they do not proof read any artwork...However they are willing to reprint at 50% off plus shipping...I felt this was more than fair....The software that they have is supper easy to use...you can save your artwork online at their site and it really makes it east to change and reorder...The quality of the cards are as good as any that I have ordered anywhere else and pricing is a taste better IMO

Here is a pic of the card that I ordered this is with the misspelled word on it.

What do you think?
 
I've never tried printsmadeeasy, but I can attest that vistaprint.com does great work cheap, I'm on probably my 5th or 6th re-order from them.
 
I looked at that site and they offer allot more than just cards and postcards so that's handy...however the editing tools for the cards on printsmadeeasy was allot more user friendly IMO
 
Beemerboy, I too received my cards from them in just 3 days. Fantastic service imo - especially for the price.

I guess great "Daves" think alike. That is the same card I got, lol. Everyone says they look fantastic!

Dave
 
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