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Everyone is detailing wants more business, but did you know that some business can be bad for you and for your business. You have a service business, right? And a service business is set up to provide services to the customer with the highest quality at the most competitive prices, right...

From the previous post on the subject of "your best source of business," it is clear that referrals is the "best" source of business for those of you who posted, and I am sure for many who did not post. Keep in mind that no customer owes you a referral, but you are in control of how you can...

A week does not go by that we do not get a call or an email from a detailer and some consumers on how to remove blue "jean" dye from leather. Success comes first from knowledge, then having the right chemistry, tools and process. The first bit of knowledge you need to have is a knowledge...

This is a hypothetical debate between Danny Detailer and Debbie Detailer on who is better at cleaning interiors, men or women. Writing in Favor of Men - Danny Detailer At first I was asked to do this debate thing I was asked to argue the position that women are better interior detailers...

Did not get as many responds to the question of what is best form of promotion for your business and the followup question of who has a formal program for referrals. One post did prompt me to make this post about basic marketing. If you recall the poster indicated that they use referral and...

If you are lucky when cleaning carpets; floormats and fabric upholstery most spots come out with regular shampooing. HOWEVER, there are some spots, that become stains, that are quite stubborn to remove unless you have the proper knowledge, chemicals, tools and technique. All too often...

Who of you participants here on Autopia has a formal referral progrAm to get new business? Please share details and how you track new customers to know it is working? Bud Abraham

In our business we are constantly asked by detailers for ways to increase business. Of course the answer to this question is not simple. Although the detail business owners are looking for a "simple" low-cost miracle. What I did recently was ask every detailer I talked to what they did to...

[I]Don't blame lost sales on price, most people will pay more if they tell they are receiving more value.... One of the most common excuses you here among detailers for loosing sales is the "price excuse." "Another detailer gave the prospective customer a lower price." End of story. If...

A day does not go by that we are not asked by detailers "how can I get the carpets/fabric upholstery dry so the moisture does not stink up the interior?" There are a number of solutions that could be offered. However, I think you will find this article quite informative in considering the...

We have all heard the statement about the glass being half full or half empty, I am sure. What it means that if the glass is half full you are an optimist and approach things with a positive outlook to the futer. On the other hand if you are a "glass is half empty" person you look at...

Anyone wanting to get a preview of an article that will appear in Professional Carwashing & Detailing on the nature of waxes and paint sealants and the differences please send me an email at [email protected] When I figure out how to post a link I will put that here on this post, but not...

Here are some great ones: "Do not argue with an idiot. He will drag you down to his level and beat you with his experience." "Light travels faster than sound. That is why some people appear bright until you hear them speak." "If I agreed with you , we'd both be wrong."...

What a detailer must realize that for many customers, it is not what you do that is important, but what the customer sees. A large portion of what your business is about is cleaning and polishing and shining. And, you may be among the best in the business in your area, and in some cases, not...

Here are some additional tips to consider regarding your website: 1. Don't be Fooled by the $20 Gold Rolex Watch The old saying is true, "you have to spend money to make money. That is not to say you have to take out a bank loan to develop a top quality website, but you need to do some...

Ric If you are going to send me private messages please at least accept private replies that I am respond to your unfounded acccusations. Bud Abraham

Today it is absolutely critical for a small business like a detail operation to have a web presence. Many of your competitors are using the Internet and not the Yellow Paes. And, more importantly your customers are using the Internet to find places to shop, including detail operations...

Went to a seminar one time and, among other things we learned, was what are values were. They asked us to write a list of the top five most important things in our life in order of importance. Of course, all of the married men wrote: FAMILY Then we were asked to write a list of the top...

The old prospector walked slowly into town with his old pack mule behind him. The first place he went to was the only saloon in town to wet his dusty and parched throat. He tied his mule to the hitching rail and began to brush off the dust from his face and clothes. At that moment a...

Have any of you heard of this young man who they claim is the best detailer in the world? Practices his art in the UK along with Paul Drake who also claims to be the top detailer in the world. Drake may be as. Swissvax named a $1295 can of paste wax after him. What are they doing in the...