I realize all scratches cant be removed, especially with a PC, but I know im going to encounter them with customers eventually. What is the best product for removing/lessening/hiding scratches?
Really, Really Dark Sunglasses. Have your customer put the on just before you show them the car ....
Sorry just feeling silly this morning. I'm new to this but I've had success with good old hand applied rubbing compound. I think it's a turtle wax version I have now. It cuts and so it hazes the area. You need to polish it a bit after the compound.
As for those scratches that need touch up ... I'm going to try one of those paint pens. http://www.autosharppen.com/ My training vehicle/wife's car has some rock chips so perhaps soon ...
I guess it depends on the depth of the scratch. If it is sub clear then you need to go with a more aggresive compound (ssr3) and i would use a smaller backing plate and pad (4") to concentrate on the area and minimize the hazing your going to create (which you will get rid of with ssr2 then ssr1) -