I use Stripper scent fairly often. I`ve tried a fair number of their products and have a few these products SITTING on my shelves. I`ve never had a problem with their customer service and can`t bad mouth them. That said, I haven`t found any one of their products beyond the fragrance that I haven`t found something in another brand that I didn`t like better than the equivelant CG offering but that is to say I haven`t tried their entire line.
I will say that I find most of their videos geared towards a different market than the connoisseur detailers I`ve come to respect. Perhaps even a little condescending to an informed consumer (maybe I`m just a snob). These videos could be working for them, I don`t get to see their marketing data.
I have read some of their exchanges on various forums that seem like customer appreciation wasn`t a high priority. Everyone knows that retail is a dirty business, let`s face it, it`s hard work. When it comes to serving/retaining customers, the successful customer rep knows that attitudes need to be checked at the door or at least until the clock is punched at the end of the day.
Reading threads like this make me appreciate ACC all the more.
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